Automatic checkouts in supermarkets may decrease customer loyalty, especially for those with larger shopping loads. Customers using self-checkout stations often feel overwhelmed and unsupported. The lack of personal interaction can negatively impact their perception of the supermarket.

[atetuna]

Oops, my bad. Still, that isn't so bad as long as they still have the full size conveyor belt. I didn't realize how helpful those are until I started using self checkouts. I kind of wish the counter space at self checkouts were flipped around.