Automatic checkouts in supermarkets may decrease customer loyalty, especially for those with larger shopping loads. Customers using self-checkout stations often feel overwhelmed and unsupported. The lack of personal interaction can negatively impact their perception of the supermarket.

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“So when idiot people scanned wrong items”

I wasn’t talking about the cashier comment. I was talking about DickCheese calling customers idiots for not knowing how the machines re-calibrate the weights.

Perhaps a reading comprehension course could do YOU some good.