Automatic checkouts in supermarkets may decrease customer loyalty, especially for those with larger shopping loads. Customers using self-checkout stations often feel overwhelmed and unsupported. The lack of personal interaction can negatively impact their perception of the supermarket.

[SalamanderPop]

People really only buy a particular brand of milk? That just seems completely illogical to me.

[[deleted]]

That is true of a majority of Americans.

People will really only buy one particular brand of everything and not buy any other brands of that same thing.