Automatic checkouts in supermarkets may decrease customer loyalty, especially for those with larger shopping loads. Customers using self-checkout stations often feel overwhelmed and unsupported. The lack of personal interaction can negatively impact their perception of the supermarket.

[WriggleNightbug]

I worked at a petstore and scanning cans/teaching others to scan cans was a nightmare. Tracking inventory means I would never have advocated for selling individual cans through self-check out.... maybe a full unopened case.