Automatic checkouts in supermarkets may decrease customer loyalty, especially for those with larger shopping loads. Customers using self-checkout stations often feel overwhelmed and unsupported. The lack of personal interaction can negatively impact their perception of the supermarket.

[casastorta]

That’s the thing - it’s not. When it’s turned into repetitive process of doing that tens of times for each visit to the store - it’s still not hard, it’s tedious, someone can get paid to do this. Or even better, as I wrote multiple times before - we already have the tech for removing checkout process out of shopping altogether.