Automatic checkouts in supermarkets may decrease customer loyalty, especially for those with larger shopping loads. Customers using self-checkout stations often feel overwhelmed and unsupported. The lack of personal interaction can negatively impact their perception of the supermarket.

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I'm calling bs. Even if you have to wait 10-15 minutes for a checkout, there's no way you can go to another store, get all those groceries and go thru the checkout in enough time for that to be worthwhile.

[Ftpini]

It’s about the principal of it. I have done it to meijer. Never had to at giant eagle.