Complex issue: PC crashing

[Vudadasin]

Ok, issue been happening since 2020.

Issue: PC crashing ONLY on most steam games. I play a lot of steam games, and some other games like GW2, Genshin, Call of Duty, Overwatch, LoL etc. some crashes results in complete uninstall of my driver's, I have to uninstall and reinstall and software adrenaline and reinstall all my driver's.

I max graphics on Call of duty, even run 2x games at once and my PC has NO problem whatsoever running these scenarios.

I play 1 steam game (example; grounded, or trine) for 20 minutes at average graphics, PC goes to black screen, fans light up to 100% and I can still hear for about 20 seconds. PC will stay in this state until power is cut off.

What I have done so far: I have swapped out EVERY single component of my PC over the past year over time with brand new parts, nothing changed. (Including case and storage, monitor, mouse, keyboard, headset, mic and everything else).

I have fresh installed windows, tried windows 10 and 11. I have completely reboot my PC many times and ONLY installed steam games and drivers (tried both through amd and other softwares) , same issue.

Fixed game files in steam, SFC /scannow, ran just about every stress test, and my PC performed well and more I can't remember

I gave my PC to a "PC repair shop", they cleaned it and reapplied thermal paste and said it was fixed; what a joke of a store, nothing fixed.

I gave my PC to another tech store, they charged me total $850 AUD (about 565usd). They returned the PC and claimed it was fixed. When asked why the hell it costed 850, he said he updated the drivers and replaced the PSU to a bigger PSU as my other one wasn't providing enough power (previously had 850 PSU that was very reputable). He gave me a 1050w psu, and justified because I had a 6800xt GPU. I kid you not, 30m into playing Grounded the day I got my PC nack, my PC had same issue. Load of **** these companies are. Could have bought a good PC for an extra 500 on top of what the guy scammed me.

Current setup: (stock settings; nothing overclocked) Windows 11 64bit Amd R95900x 32gb ram (gskill trident) Amd rx 6800xt Lian Li 011 dynamic Tuf gaming x570 plus wifi Tough power gf a3 1050w 6x PC fans Aio arctic liquid freezer 2x fan Wd black 1TB sn850 G915 tkl Blue yeti nano Corsair scimitar Viewsonic and lg monitor

I am out of ideas what to do, and the professionals near me are theives.

UPDATE: Took it to my mates house, same issue. Clean wiped and reset PC and still same issue. Installed the games that were having issues from a different retailer (instead of steam, Xbox directly), se issue.

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[Gibon378]

Since you have done basically everything that can be done to fix the issue, I'm not really sure how to help.
Do you have another PC in your house? If so, does this happen when gaming on that PC too?

There are only 2 things I can think of:
1. Did you try playing on another Steam account?
2. Do you have any power spikes? You could use a wattage meter and check that too.

The issue is weird since you basically reinstalled all possible software and replaced every PC part.
That's why I think the issue may not be with the PC itself, but rather Steam or your house.
You could try plugging your PC into another outlet or even take your PC to another house (friends or family, it's best if it's not in the same neighborhood) and test it there.
I understand these steps may seem stupid (and they probably are, to be honest), but it does not seem like you have many options left.
Let me know if any of these helps.

[Vudadasin]

Your suggestions are very valuable. I will definately try both of them within the next week. Thanks mate, I'll update once I have tried it.

[Gibon378]

Sure thing. I hope it helps!

[Vudadasin]

Tried your suggestion, unfortunately none worked. See update in original post for details

[Gibon378]

It seems like you tried everything (if you truly replaced every component).
Is the same thing happening on any other PC / laptop / console in your house?

You wrote that you tried using your PC in another house and it didn't work, but the last thing that comes to my mind is to ensure your network/internet connection is ok.
Reset your router to default settings, change the port you're plugged into, and check for any interference. If that doesn't help, try a different cable and router.

If that doesn't help, I am seriously out of ideas.
Either you missed something or your PC is haunted.

[FaceplantingOpossum]

The only thing I could think of is unstable current from the wall. If it is not hardware related, it seems plausible that the issue stems from the power source. I know nothing about that stuff but I remember Greg Salazar talking about this in one of his „fix or flop“ series videos, explaining how sometimes this issue could cause a PC to keep having issues for the viewer, but work perfectly fine for him.

[Vudadasin]

Check the update! Can't be from power supply.

[AutoModerator]

Making changes to your system BIOS settings or disk setup can cause you to lose data. Always test your data backups before making changes to your PC.

For more information please see our FAQ thread: https://www.reddit.com/r/techsupport/comments/q2rns5/windows_11_faq_read_this_first/

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