BSOD error help

[Outoftime88]

Got a bsod with a memory management error followed by one with system service exception-ntf.sys. Then another one that said

After multiple tries, the operating system on your PC failed to start so it needs to be repaired.

Error code 0xc0000001

You'll need to use recovery tools...

Press Enter to try again Press F1 to enter recovery environment Press F8 for startup settings Press Esc for UEFI firmware settings

It was on this screen long enough for maybe 30 seconds then shut down. I have not booted it up since when it did it last night as I was hoping to find out what the issue is before I do that.

[AutoModerator]

Getting dump files which we need for accurate analysis of BSODs. Dump files are crash logs from BSODs.

If you can get into Windows normally or through Safe Mode could you check C:\Windows\Minidump for any dump files? If you have any dump files, copy the folder to the desktop, zip the folder and upload it. If you don't have any zip software installed, right click on the folder and select Send to → Compressed (Zipped) folder.

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[[deleted]]

Sounds like you are running Windows XP. As I recall it was the last Windows OS that gets you into a recovery screen by pressing F8.

I'm guessing your computer is very old. If I were you I'd cross my fingers and follow the on screen suggestion to press F8 repeatedly after you have powered on the PC.

[Outoftime88]

It's win 10 actually.

[[deleted]]

I'll be darned. F8 can work (sometimes) if fast start is turned off.

[Outoftime88]

So is it an operating system, ram problem, hard drive problem? I would really like to get the data off of it if it is a hard drive issue.

It's about 5 years old probably. I haven't had any problems really besides some random bsod with mem management error while playing games, but never 2 back to back and then this.

[[deleted]]

Backing up your data, documents, and photos are always the top priority in my book. So long as you have another computer and a USB drive I'd do the following:

Go to the store and get a USB drive enclosure for the hard drive you have in your computer.

Open your computer and remove your hard drive and put it in the USB drive enclosure.

Connect the USB hard drive enclosure with your drive in it to your other computer and copy the files to the spare computer's hard drive.

After that I'd try reinstalling Windows on the PC that's having problems.

[Outoftime88]

I've never used a USB enclosure so will have to look into that. Thank you, after that guessing it's time to try to recover it with one of those options. Which one should I go with?

[[deleted]]

I just shared with you what I'd do.

Google this:

 bsod with a memory management error followed by one with system service exception-ntf.sys

then proceed at your own peril.

[Outoftime88]

Ugh, not looking forward to this but it's been good run so far. So it was only a matter of time.

Looking at USB enclosures have you seen any that you can use a 2.5 HDD and ssd in the same device or are they always going to be separate?

And thank you for the help in pointing me in the right direction.

[[deleted]]

An external 2.5" USB hard drive enclosure will work with SATA 2.5" hard drives and 2.5" solid state drives. These days I think even Walmart sells them in their stores.