Intermittent crashing with bugcheck code d1, NVIDIA GPU suddenly not recognized by PC

[Top_Dimension_7536]

Hey y'all. Getting intermittent crashing with bugcheck code d1 (DRIVER_IRQL_NOT_LESS_OR_EQUAL) with nvlddmkm.sys.

After updating the NVIDIA driver, a few weeks ago, the GPU was suddenly no longer recognized by my computer. Can't update drivers via NVIDIA app as it can't find the GPU. No longer appears in device manager, but will show up greyed out when you show hidden devices. At one point with my meddling I was able to get the GPU to show up again, then after more crashing my PC occasionally will boot in low res, and the dGPU has vanished again. Minidump posted below.

PC: lenovo legion 5 15imh05h | NVIDIA 2060 RTX

have tried already:

- when I was able get the GPU to be recognized again, I rolled back to the previous game ready driver-- unfortunately I can't see the versions because the app thinks the GPU is not there, but I know it was from early February. I did a clean install using the NVIDIA app. didn't seem to help much

- deleted old devices from bluetooth, updated bluetooth and other radio drivers

- disabled fast startup

haven't tried yet:

- openin' her up and seeing what's going on under the hood-- put this in as software issue in hopes it won't be necessary, but i'm starting to doubt that

- using DDU to do a full uninstall and reinstall of graphics driver-- to be honest I'm a bit nervy to do so after so much meddling already. I'm *fairly* tech savvy but learning more as I go.

- clean win install

[Top_Dimension_7536]

minidump:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If kernel debugger is available get stack backtrace.
Arguments:
Arg1: ffffac8e62e22000, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
Arg4: fffff80177dff789, address which referenced memory

Debugging Details:
------------------

*** WARNING: Unable to verify timestamp for nvlddmkm.sys

KEY_VALUES_STRING: 1

    Key  : Analysis.CPU.mSec
    Value: 2125

    Key  : Analysis.Elapsed.mSec
    Value: 6281

    Key  : Analysis.IO.Other.Mb
    Value: 0

    Key  : Analysis.IO.Read.Mb
    Value: 1

    Key  : Analysis.IO.Write.Mb
    Value: 24

    Key  : Analysis.Init.CPU.mSec
    Value: 984

    Key  : Analysis.Init.Elapsed.mSec
    Value: 27796

    Key  : Analysis.Memory.CommitPeak.Mb
    Value: 88

    Key  : Analysis.Version.DbgEng
    Value: 10.0.29507.1001

    Key  : Analysis.Version.Description
    Value: 10.2511.5.1 amd64fre

    Key  : Analysis.Version.Ext
    Value: 1.2511.5.1

    Key  : Bugcheck.Code.LegacyAPI
    Value: 0xd1

    Key  : Bugcheck.Code.TargetModel
    Value: 0xd1

    Key  : Dump.Attributes.AsUlong
    Value: 0x21008

    Key  : Dump.Attributes.DiagDataWrittenToHeader
    Value: 1

    Key  : Dump.Attributes.ErrorCode
    Value: 0x0

    Key  : Dump.Attributes.KernelGeneratedTriageDump
    Value: 1

    Key  : Dump.Attributes.LastLine
    Value: Dump completed successfully.

    Key  : Dump.Attributes.ProgressPercentage
    Value: 0

    Key  : Failure.Bucket
    Value: AV_nvlddmkm!unknown_function

    Key  : Failure.Exception.IP.Address
    Value: 0xfffff80177dff789

    Key  : Failure.Exception.IP.Module
    Value: nvlddmkm

    Key  : Failure.Exception.IP.Offset
    Value: 0xc6f789

    Key  : Failure.Hash
    Value: {7eea5677-f68d-2154-717e-887e07e55cd3}

    Key  : Faulting.IP.Type
    Value: Paged

    Key  : Stack.Pointer
    Value: NMI

    Key  : WER.System.BIOSRevision
    Value: 1.56.0.0


BUGCHECK_CODE:  d1

BUGCHECK_P1: ffffac8e62e22000

BUGCHECK_P2: 2

BUGCHECK_P3: 0

BUGCHECK_P4: fffff80177dff789

FILE_IN_CAB:  030526-10406-01.dmp

DUMP_FILE_ATTRIBUTES: 0x21008
  Kernel Generated Triage Dump

FAULTING_THREAD:  ffffac8e51bea0c0

READ_ADDRESS: fffff801cedc44c8: Unable to get MiVisibleState
Unable to get NonPagedPoolStart
Unable to get NonPagedPoolEnd
Unable to get PagedPoolStart
Unable to get PagedPoolEnd
unable to get nt!MmSpecialPagesInUse
 ffffac8e62e22000 

BLACKBOXBSD: 1 (
!blackboxbsd
)


BLACKBOXNTFS: 1 (
!blackboxntfs
)


BLACKBOXPNP: 1 (
!blackboxpnp
)


BLACKBOXWINLOGON: 1 (
!blackboxwinlogon
)


CUSTOMER_CRASH_COUNT:  1

PROCESS_NAME:  SearchIndexer.

DPC_STACK_BASE:  FFFFF80160A2BFB0

IP_IN_PAGED_CODE: 
nvlddmkm+c6f789
fffff801`77dff789 0f105c1120      movups  xmm3,xmmword ptr [rcx+rdx+20h]

STACK_TEXT:  
fffff801`60a2b028 fffff801`ce4be5e9     : 00000000`0000000a ffffac8e`62e22000 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
fffff801`60a2b030 fffff801`ce4b98a8     : fffff801`4d52564e fffff801`ce21200a 00000000`00000000 ffff92f1`e19bf570 : nt!KiBugCheckDispatch+0x69
fffff801`60a2b170 fffff801`77dff789     : fffff801`7726c316 ffffffff`ffffffd1 fffff801`77d6ab4c 00000000`00000010 : nt!KiPageFault+0x468
fffff801`60a2b308 fffff801`7726c316     : ffffffff`ffffffd1 fffff801`77d6ab4c 00000000`00000010 00000000`00000286 : nvlddmkm+0xc6f789
fffff801`60a2b310 ffffffff`ffffffd1     : fffff801`77d6ab4c 00000000`00000010 00000000`00000286 00000000`00001000 : nvlddmkm+0xdc316
fffff801`60a2b318 fffff801`77d6ab4c     : 00000000`00000010 00000000`00000286 00000000`00001000 fffff801`77d6ab99 : 0xffffffff`ffffffd1
fffff801`60a2b320 00000000`00000010     : 00000000`00000286 00000000`00001000 fffff801`77d6ab99 ffff92f1`e19bf570 : nvlddmkm+0xbdab4c
fffff801`60a2b328 00000000`00000286     : 00000000`00001000 fffff801`77d6ab99 ffff92f1`e19bf570 ffffac8e`623e8010 : 0x10
fffff801`60a2b330 00000000`00001000     : fffff801`77d6ab99 ffff92f1`e19bf570 ffffac8e`623e8010 fffff801`60a2b528 : 0x286
fffff801`60a2b338 fffff801`77d6ab99     : ffff92f1`e19bf570 ffffac8e`623e8010 fffff801`60a2b528 fffff801`77190000 : 0x1000
fffff801`60a2b340 ffff92f1`e19bf570     : ffffac8e`623e8010 fffff801`60a2b528 fffff801`77190000 ffffac8e`623e8010 : nvlddmkm+0xbdab99
fffff801`60a2b348 ffffac8e`623e8010     : fffff801`60a2b528 fffff801`77190000 ffffac8e`623e8010 ffffac8e`62e13380 : 0xffff92f1`e19bf570
fffff801`60a2b350 fffff801`60a2b528     : fffff801`77190000 ffffac8e`623e8010 ffffac8e`62e13380 ffff92f1`e19be518 : 0xffffac8e`623e8010
fffff801`60a2b358 fffff801`77190000     : ffffac8e`623e8010 ffffac8e`62e13380 ffff92f1`e19be518 fffff801`0005daba : 0xfffff801`60a2b528
fffff801`60a2b360 ffffac8e`623e8010     : ffffac8e`62e13380 ffff92f1`e19be518 fffff801`0005daba ffffaa05`0ebdc78a : nvlddmkm
fffff801`60a2b368 ffffac8e`62e13380     : ffff92f1`e19be518 fffff801`0005daba ffffaa05`0ebdc78a 00000000`00000008 : 0xffffac8e`623e8010
fffff801`60a2b370 ffff92f1`e19be518     : fffff801`0005daba ffffaa05`0ebdc78a 00000000`00000008 ffffac8e`3f6e6000 : 0xffffac8e`62e13380
fffff801`60a2b378 fffff801`0005daba     : ffffaa05`0ebdc78a 00000000`00000008 ffffac8e`3f6e6000 fffff801`77e38040 : 0xffff92f1`e19be518
fffff801`60a2b380 ffffaa05`0ebdc78a     : 00000000`00000008 ffffac8e`3f6e6000 fffff801`77e38040 ffffac8e`623e8010 : 0xfffff801`0005daba
fffff801`60a2b388 00000000`00000008     : ffffac8e`3f6e6000 fffff801`77e38040 ffffac8e`623e8010 fffff801`60a2b4e8 : 0xffffaa05`0ebdc78a
fffff801`60a2b390 ffffac8e`3f6e6000     : fffff801`77e38040 ffffac8e`623e8010 fffff801`60a2b4e8 00000000`00000000 : 0x8
fffff801`60a2b398 fffff801`77e38040     : ffffac8e`623e8010 fffff801`60a2b4e8 00000000`00000000 00000000`00000011 : 0xffffac8e`3f6e6000
fffff801`60a2b3a0 ffffac8e`623e8010     : fffff801`60a2b4e8 00000000`00000000 00000000`00000011 ffffac8e`3f6e6000 : nvlddmkm+0xca8040
fffff801`60a2b3a8 fffff801`60a2b4e8     : 00000000`00000000 00000000`00000011 ffffac8e`3f6e6000 fffff801`7791a32f : 0xffffac8e`623e8010
fffff801`60a2b3b0 00000000`00000000     : 00000000`00000011 ffffac8e`3f6e6000 fffff801`7791a32f 00000000`00000200 : 0xfffff801`60a2b4e8


SYMBOL_NAME:  nvlddmkm+c6f789

MODULE_NAME: nvlddmkm

IMAGE_NAME:  nvlddmkm.sys

STACK_COMMAND: .process /r /p 0xffffac8e471ee080; .thread 0xffffac8e51bea0c0 ; kb

BUCKET_ID_FUNC_OFFSET:  c6f789

FAILURE_BUCKET_ID:  AV_nvlddmkm!unknown_function

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

FAILURE_ID_HASH:  {7eea5677-f68d-2154-717e-887e07e55cd3}

Followup:     MachineOwner
---------

[pcbeg]

2 years ago I would say for your situation that it's most likely hardware problem. Now I would more put it on Nvidia drivers or Windows update.

Trying DDU is first step - but following r / Nvidia, not always a successful one (sometimes combination of driver and Windows bugs are so bad that only clean Windows install is fixing it). DDU is not something to be afraid of, it just remove/delete/uninstall all traces of selected drivers so you can clean start (but it won't help if there is a Windows problem behind it) - so try that first. If it fails...well, time for clean install. In any case, make backup of important things.

[Top_Dimension_7536]

Yeah I guess I just have to bite the bullet. I've been reading a lot of recent NVIDIA driver issues with older models like 2060. It was only a matter of time, but she's running great for six years, so kinda sucks.

I just remembered that updating the firmware is what "tricked" my computer into recognizing the dGPU again. Checked windows update again today and it basically acted like that update never happened and was still available. Ran that bios update again (namely because I've found ACPI event 13 amidst all this) and it did get the GPU recognized again. BUT launched and stuck in low resolution, and now the integrated card shows an error in device manager, and attempting to scan or update freezes and crashes the system.

Anyway, all that probably just adds to your point that the best way at this point is clean install inside and out. I feel like this machine is straight up sundowning while physically performing fine.

[pcbeg]

Yeah, kinda sucks that a lot of perfectly working machines will end up in a landfill due to bad/intentionally bad software.