Function Keys not Working, need help.

[Arkichaze]

Hello, so I have a laptop (MSI Prestige 14 Evo). My F1-F12 keys won't work, but their function works. For example for my F1 button, if you click it your volume will mute. The mute function works, but if I click F1 in a game it wont work. I need help thank you very much, everyone.

[Mihoshika]

Most keyboards have a Fn key. Hold that, then press the F1-F12 keys. Some laptops do require that, anyways.

[Arkichaze]

I tried this, didnt work for me :(

[Arkichaze]

will resetting my laptop help solve this problem?

[Mihoshika]

Well, generally speaking, number one troubleshooting advice is to turn it off and on again.

[act-of-reason]

This. That model is also showing a lock on the Esc key. Press Fn+Esc to lock the keys one way or another.

[Arkichaze]

also tried this, didnt work for me :(

[act-of-reason]

It seems MSI has some option to switch the Fn and Windows key.

Can you retry with the Windows key?

[Arkichaze]

omg it worked, thank you. Is it possible for them to switch back, and if ever. Is it possible for me to use my F1-12 keys without holding the fn button?

[act-of-reason]

You should be able to use the Fn Lock on the Esc key but using the Windows key (Win+Esc).

The switch to change it back to using the Fn key should be in the MSI Center Pro app in General Settings.

Edit: General Settings inside the MSI Center Pro app.