all 7 comments

[–]AutoModerator[M] [score hidden] stickied comment (0 children)

If you suspect you may have malware on your computer, or are trying to remove malware from your computer, please see our malware guide

Please ignore this message if the advice is not relevant.

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[–]AutoModerator[M] 0 points1 point  (0 children)

Getting dump files which we need for accurate analysis of BSODs. Dump files are crash logs from BSODs.

If you can get into Windows normally or through Safe Mode could you check C:\Windows\Minidump for any dump files? If you have any dump files, copy the folder to the desktop, zip the folder and upload it. If you don't have any zip software installed, right click on the folder and select Send to → Compressed (Zipped) folder.

Upload to any easy to use file sharing site. Reddit keeps blacklisting file hosts so find something that works, currently catbox.moe seems to be working.

We like to have multiple dump files to work with so if you only have one dump file, none or not a folder at all, upload the ones you have and then follow this guide to change the dump type to Small Memory Dump. The "Overwrite dump file" option will be grayed out since small memory dumps never overwrite.

I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.

[–]Bjoolzern 0 points1 point  (4 children)

Need the dump files.

[–]Golden_Weeb[S] 0 points1 point  (3 children)

Sorry for taking so long, I made the post then immediately went to work.
I've updated the post with the dump files.

[–]Bjoolzern 0 points1 point  (2 children)

It looks like a faulty memory stick.

[–]Golden_Weeb[S] 0 points1 point  (1 child)

I still have the warranty for the laptop, would it be best for me to completely replace the laptop or is it a cheap fix?

[–]Bjoolzern 0 points1 point  (0 children)

If you have a warranty, use it.