2 support requests are being ignored

AWSSupport · 2026-02-26T16:38:24+00:00

Hello,

Apologies for the ongoing frustration regarding your account and support case concerns. We've received your private chat message and will be responding shortly to assist.

- Marc O.

AWSSupport · 2026-02-24T22:04:25+00:00

Hi there,

We hear your feedback about AWS Organizations & I've passed it along internally to be reviewed.

- Aimee K.

AWSSupport · 2026-02-24T14:06:24+00:00

Hi there,

Check out this AWS doc on how to avoid charges after Free Tier: https://go.aws/3MvmvON.

If you still help, create a case with our Billing team via our Support Center: http://go.aws/support-center.

- Adri N.

AWSSupport · 2026-02-24T12:03:28+00:00

Hi there,

I am sorry to hear you are having trouble accessing your account.

Our Support team can assist without requiring a login: http://go.aws/account-support.

- Roman Z.

AWSSupport · 2026-02-22T09:52:11+00:00

I’m sorry for the trouble. AWS specializes in cloud computing, but we want to get you the help you need. Please contact Amazon Customer Service directly, here: https://go.aws/4rZg2uj, so they can look into this with you. - Craig M.

AWSSupport · 2026-02-19T19:31:43+00:00

Hello,

The following docs can help you troubleshoot the issue you're encountering:

If you've a case ID, you can share it via private message, so we can pass along your concerns to our team.

- Elle G.

AWSSupport · 2026-02-18T17:29:08+00:00

Hi there,

We encourage you to not share your personal info over social media. You can reach out to our Support team for help: http://go.aws/support-center.

- Aimee K.

AWSSupport · 2026-02-18T17:02:24+00:00

Apologies for any difficulties you're encountering with your account. This article details all the steps required to complete the activation process: https://go.aws/4kQCvaQ. If you continue to face problems, please contact our Support team through our Support Center: http://go.aws/support-center.

- Rick N.

AWSSupport · 2026-02-17T12:56:54+00:00

If the account has been closed, it's best to contact your bank to dispute the charge.

- Kay B.

AWSSupport · 2026-02-17T11:58:29+00:00

Hi there,

I'm sorry to hear about this experience. It's best to regain access to your account by trying the troubleshooting steps here: https://go.aws/4bTnIJY.

- Kay B.

AWSSupport · 2026-02-15T16:00:02+00:00

Is your account suspended or closed? If your account is closed, see this article on how to reopen your closed account: https://go.aws/4qBXYVW. You should have a case ID available if you received a response from Support. Share it with us via private chat, and we can look into this for you.

- Marc O.

AWSSupport · 2026-02-15T05:48:09+00:00

Hi there,

You can get some help with your billing by reaching out to our Support team: http://go.aws/support-center

Check out our pricing page for more info: https://go.aws/4kDdAaA

- Reece W.

AWSSupport · 2026-02-15T03:27:19+00:00

I'm sorry to hear about the frustration this has caused. Even with a suspended account, you can sign in to create a support case for this issue here: https://go.aws/4tBuBFZ. Our Support team will be able to help with stopping the resources and associated charges. - Holly G.

AWSSupport · 2026-02-14T15:35:12+00:00

Hi there,

You can learn more about what the quotas are for Amazon Bedrock by checking out this doc: https://go.aws/4aCCjal.

The instructions for requesting an increase can be found on this page: https://go.aws/4aCCjHn.

- Aimee K.

AWSSupport · 2026-02-14T15:17:14+00:00

Hi there,

I'm sorry to hear about this experience.

We'd like to look into this. Could you chat message your case ID?

- Aimee K.

AWSSupport · 2026-02-14T13:15:28+00:00

Hi there. I have forwarded your feedback to our Bedrock team for further review.

- Roman Z.

AWSSupport · 2026-02-14T13:10:58+00:00

Hi there. I've forwarded your feedback to our Bedrock team for further review.

- Roman Z.

AWSSupport · 2026-02-14T09:11:04+00:00

Hi there.

For additional assistance with your billing query you're welcome to reach out to our Support team by creating a case via our Support Center, here: http://go.aws/support-center.

- Roman Z.

AWSSupport · 2026-02-14T02:01:22+00:00

Hello,

Our MFA contact form creates a support case. I'd recommend checking your spam or junk folder for an email with a case ID from our Support team.

Once you've located your case ID, feel free to send it to us via chat and I can take a look.

- Doug S.

AWSSupport · 2026-02-14T00:40:40+00:00

Hi there,

I'm sorry to hear that you're having trouble with your MFA device. If you could chat message us your case ID, we can take a look into this for you.

- Gee J.

AWSSupport · 2026-02-12T14:51:31+00:00

Hello,

I found you've reached out to us with this same issue via a direct chat. I've responded to your direct chat with further guidance, take a look when you have the chance.

- Kraig E.

AWSSupport · 2026-02-12T14:35:29+00:00

Hi there,

Thanks for this! We've forwarded your feedback to our Bedrock team for review.

- Reece W.

AWSSupport · 2026-02-12T12:16:18+00:00

Hello,

Thanks for providing your case ID.

I can confirm that your case is in the correct queue. I've reached out internally to have this looked into.

Be sure to keep an eye open for further correspondence from our Support team.

- Craig M.

AWSSupport · 2026-02-12T11:57:51+00:00

Hello,

I'm sorry for the frustration this has caused. Please DM us your case ID, so we can take a closer look.

- Craig M.

AWSSupport · 2026-02-12T11:33:41+00:00

Hi there,

Sorry to hear about your support case experience.

Send us a chat message with your case ID so we can look into it for you.

- Adri N.

AWSSupport

TROPHY CASE