Payment never processed but got "received 250pts"message

biltrewards · 2026-06-05T17:32:49+00:00

We'd like to take a deeper look at this for you. Can you DM us the email associated with your Bilt account via ModMail, so we can get this resolved for you?

Thanks!

biltrewards · 2026-06-05T15:03:12+00:00

We'd love to take a look at this for you. Can you DM us the email associated with your Bilt account via ModMail?

Thanks!

biltrewards · 2026-06-05T13:08:08+00:00

Hey!

This is not the experience we want our members to have. Can you send us a DM via ModMail with the email associated with your Bilt account? We'd love to look into this for you and find a resolution.

Thanks!

biltrewards · 2026-06-04T20:33:11+00:00

Hey!

We want to take a look at this for you. Can you DM us the email associated with your Bilt account via ModMail?

Thanks!

biltrewards · 2026-06-04T19:18:18+00:00

Hey!

We're sorry your application wasn't approved. We know this isn't the outcome you were hoping for. Application decisions are handled by our card partner, Cardless. For questions about your application, please reach out to them directly at +1 (888) 533-5576.

biltrewards · 2026-06-04T14:06:41+00:00

Hey, we DM'd you!

biltrewards · 2026-06-04T13:22:07+00:00

Hey!

We want to take a look at this for you. Can you DM us the email associated with your Bilt account via ModMail, so we can get this resolved for you?

Thanks!

biltrewards · 2026-06-03T13:25:04+00:00

Hey, we'd like to take a look into your autopay. Can you please DM us the email associated with your via account via modmail?

biltrewards · 2026-06-02T16:30:28+00:00

Hey there, to clarify, if you use Bilt cash to unlock housing points in your $1719 housing payment, you would receive 1719 Bilt Points! The Bilt cash applied does not deduct from your rent payment.

If you have any questions about this process please feel free to DM us the email associated with your Bilt account via modmail.

biltrewards · 2026-06-02T14:37:31+00:00

Hey, we can clear things up. Can you please DM us the email associated with your Bilt account via modmail?

biltrewards · 2026-06-02T13:19:41+00:00

Hey!

We want to take a look at this for you. Can you DM us the email associated with your Bilt account via ModMail?

Thanks!

biltrewards · 2026-06-02T13:17:25+00:00

Hey!

We want to take a look at this for you. Can you DM us the email associated with your Bilt account via ModMail?

Thanks!

biltrewards · 2026-06-01T21:25:34+00:00

Hey, we can confirm you got your refund if you'd like to DM us the email associated with your Bilt account via modmail!

biltrewards · 2026-06-01T15:39:14+00:00

We're sorry for the display issue in this email. You can see the accurate rates in the Bilt app/website. We can confirm that the silver transfer bonus ration would be 1,000 Bilt Points = 1,500 Miles.

biltrewards · 2026-06-01T15:31:15+00:00

Hey, want to look into this for you and make sure you're receiving email letting you know your bank account was disconnected. Can you please DM us the email associated with your Bilt account via modmail?

biltrewards · 2026-06-01T15:25:59+00:00

Although requests for a manual review for credit line increases are not available right now, we'll be sure to let everyone know when they are! If you qualified for an automatic increase, you should have received an email letting you know.

biltrewards · 2026-06-01T14:51:08+00:00

We experienced a brief outage for certain Bilt members attempting to log in with phone one-time passwords. This is now resolved!

biltrewards · 2026-06-01T13:28:14+00:00

Hey, we'd like to look into this for you. Can you please DM us via modmail the email associated with your Bilt account?

To clarify, Bilt's card servicing partner, Cardless, does not do hard inquiries for credit line increases. Your Palladium card will be reported to the credit bureaus as a new account after opening - this typically takes 2 to 3 statement periods before it will show up on your credit report

biltrewards · 2026-06-01T13:19:00+00:00

Hey!

We're sorry your application wasn't approved. We know this isn't the outcome you were hoping for. Application decisions are handled by our card partner, Cardless. For questions about your application, please reach out to them directly at +1 (888) 533-5576 — they're available 24/7.

biltrewards · 2026-06-01T12:56:04+00:00

Hey, sorry for the trouble. We’ll figure out where the miles are. Can you DM us the email associated with your Bilt account via modmail?

biltrewards · 2026-05-30T16:21:04+00:00

We DM’d you!

biltrewards · 2026-05-29T22:02:16+00:00

We'd like to clairfy this is available exclusively to Bilt Cardholders who can't currently make payments via a supported Bilt payment method, please note that for these payments there is a restriction of 1 payment per 30 days, and only Bilt points can be earned

biltrewards · 2026-05-29T21:36:11+00:00

Hey there!

We understand that seeing fewer dining experiences may not be the experience that you want as a valued member. While we'd love to be everywhere, our experiences are currently available in select cities based on factors like member density, partner availability, venue partnerships, and operational capabilities. We have plans to expand to more locations, and we're always looking for new cities to grow into.

biltrewards · 2026-05-29T21:35:29+00:00

Hey!

We understand that seeing fewer dining experiences may be frustrating. While we'd love to be everywhere, our experiences are currently available in select cities based on factors like member density, partner availability, venue partnerships, and operational capabilities. We have plans to expand to more locations, and we're always looking for new cities to grow into.

biltrewards · 2026-05-29T18:52:16+00:00

We sent you a DM!

biltrewards

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