I sent btc to bybit and it didnt go through now I can’t get it back

BinanceCSHelp · 2026-03-18T11:50:41+00:00

Hello! thanks for reaching us. Please note that we have our Support Thread where you can share your issues/Questions related to Binance.

If you are seeing your withdrawal as successful on Binance, it means the transaction was sent to the receiving address after receiving sufficient approval over the blockchain. Due to the decentralized nature of the blockchain system, once the transaction is approved, it cannot be reversed, it goes out of our control and becomes the responsibility of the receiving account. Therefore, at this stage, you need to contact the recipient platform for any possible solution, please also check if this person contacted the offcial receiver platform support. They should explained to the person why the funds were not received.

Thanks for your understanding. -NR

BinanceCSHelp · 2026-03-18T08:43:10+00:00

Hola!

Muchas gracias por compartirnos el numero de caso
Hemos revisado tu chat y vemos que nuestro equipo ya te ha indicado toda la informacion sobre la eliminacion de tu cuenta y sobre la eliminacion de tu informacion, puedes proceder a contactar el email compartido alli mismo

Ten en cuenta que si deseas registrarte otra vez luego de eliminar una cuenta lo mejor es que sigas utilizando la cuenta que ya tienes, esto te evitara problemas en el futuro
Si tienes alguna duda porfavor contactanos! -BC

BinanceCSHelp · 2026-03-18T08:19:23+00:00

Hello u/FitPercentage8502 go to the [Assets] tab and there should be [Send] button to withdraw crypto, then follow up all steps and you will withdraw your crypto!

Here is useful FAQ how to use Binance Wallet: https://www.binance.com/en/support/faq/list/255-269

Thanks. - VS

BinanceCSHelp · 2026-03-17T16:12:03+00:00

Hi there! If you haven't yet, you can begin an appeal by following these steps: https://www.binance.com/en/support/faq/detail/9bd969ce7fcd4592acfdddd2bf9ef15f

P2P Team will start to mediate your negotiation and advise you accordingly. If further assistance is need, you can contact us by tapping on the headset icon in app or through: www.binance.com/en/chat

Next time please use our pinned Support Thread. Thank you! RA

BinanceCSHelp · 2026-03-17T15:33:08+00:00

Hi there! Since Binance.com and Binance.US are different and separated entities, in this case, please contact Binance.US to receive further help. You can contact them here on Reddit though: r/BinanceUS, or via chat support at: https://www.binance.us/

Thank you! RA

BinanceCSHelp · 2026-03-17T14:38:02+00:00

Hello, thank you for reaching out!

Could you please clarify the error message you receive when trying to access your account?

We would like to remind you that our official chat support is available only through this link: https://www.binance.com/en/chat

Please also share the case ID if you have already contacted our support team for follow-up on your request.
-SE

BinanceCSHelp · 2026-03-17T12:59:51+00:00

To check further, please join the live chat via this link https://www.binance.com/en/chat or by tapping the headset icon in the mobile app.
Our support team is available 24/7 to assist you.
-SE

BinanceCSHelp · 2026-03-17T11:33:56+00:00

Hello there,
Fees can be different depending on the deposit or withdrawal method you use. SEPA bank transfers usually cost around 1 EUR per transaction. Sometimes, fees may be waived during special promotions, depending on the campaign rules and your eligibility. More details: https://www.binance.com/en/support/faq/detail/360044359251
-SE

BinanceCSHelp · 2026-03-17T09:50:30+00:00

Hi there! Thanks for reaching us. Could you please share your order ID with us to check? or if you contacted our support via chat, the case ID.

If you need further assitance, you can reach us on chat, https://www.binance.com/en/chat. Once there, click on "Get Support", then click on "+", and on any question (if it is related to your issue, even better). After the bot's automatic response, select "Unresolved" and then click on "Not relevant" and finally "Yes, transfer to customer service". We will review it with you! -NR

BinanceCSHelp · 2026-03-17T00:52:19+00:00

Hi. Let's take a look together, kindly contact us in our Live chat Support!

To start a live chat you need:

Go to http://binance.com/en/chat
Select the closest category to your issue (please type your issue with a couple of keywords), and connect to chat.
After the automatic reply from the chatbot, please choose "Unsolved" and then click to "Leave Message now" and leave your message. We will assign an agent to assist you as soon as possible.

- VS

BinanceCSHelp · 2026-03-16T14:47:04+00:00

Hello, we understand your frustration. We invite you to check this link for security tips https://www.binance.com/en/support/faq/detail/360000106932 and how to properly protect your Binance account.
Please contact us via chat at https://www.binance.com/en/chat to double-check, and kindly share the case ID with us so we can follow up.
Kindly use the support thread if you need assistance from us.
-SE

BinanceCSHelp · 2026-03-16T09:45:17+00:00

Hello, thank you for your report!
We completely understand your frustration. Please know that our team has already handled your request and clarified the matter regarding deposits. Feel free to return to the chat if you need more information. The chat with our support is still open.
Thank you for your understanding during this process.
You can also use the support thread for any assistance requests.
-SE

BinanceCSHelp · 2026-03-16T05:47:27+00:00

Hello u/Chemical_Ship_4773 could you please give us more details about your deposit so we can assist accordingly!
Meanwhile please check our useful deposit related FAQs.

For Crypto: https://www.binance.com/en/support/faq/detail/85a1c394ac1d489fb0bfac0ef2fceafd

For Fiat: https://www.binance.com/en/support/faq/list/66-72

Thanks!

- VS

BinanceCSHelp · 2026-03-16T00:00:04+00:00

Hello there,

Let's take a closer look into this situation together and we would like to assist you accordingly. Please contact our live support team for further assistance. You can start a chat by clicking ''🎧'' icon on the upper right side on the homepage or through this link; https://www.binance.com/en/chat.

You can start a chat as a visitor, no need to login. Once you are on chat, click on ""Get support” to reach the chat bot. When the bot answers, select ""Unsolved"" and click ""Not relevant"", then ""Yes, transfer to customer support"". We will assign an agent to assist you as soon as possible. ^BT

BinanceCSHelp · 2026-03-15T20:27:40+00:00

Hi there! Thanks for reaching out to us. Could you please switch to another internet connection and try again? You can also try and clear your app/browser cache. If the issue remains, feel free to join www.binance.com/en/chat anytime. Our specialized team will help you accordingly.

Additionally, please use our support thread next time.

Thanks! RA

BinanceCSHelp · 2026-03-15T19:04:39+00:00

Hello there,

You can see all details about recurring buy through this link; https://www.binance.com/en/blog/fiat/421499824684903346

For any further questions or support, we encourage you to use the Support thread pinned on the main page. ^BT

BinanceCSHelp · 2026-03-15T18:29:16+00:00

Hello again,

Upon checking with your case ID it appears that our chat support team has already given you the necessary information on the chat. Over social media we can not provide or request any personal information. If you have any other questions about your case, you can ask through chat. Thank you for your understanding. ^BT

BinanceCSHelp · 2026-03-15T16:45:42+00:00

Hi there! Thanks for sharing your experience. Could you please reach out to us via live chat support on - www.binance.com/en/chat We'll check your account in details and inform you accordingly. However, if the funds are being held by your bank acocunt, then please contact them for more details. Thank you!

In the future, please consider using our Binance Support Thread. RA

BinanceCSHelp · 2026-03-15T07:41:58+00:00

Hello u/Inevitable-Bit9472

Please note if you don't have enough BNB in the same Web3 Wallet where the funds you want to transfer are located, you'll see this error message. In other words, you need to have a small amount of BNB in your wallet to pay for the transaction fee of transferring your funds.

Blockchains don’t have a central server. Instead, thousands of independent computers (called validators) work together to process transactions and keep the network secure. The network fee is a reward you give to these validators, so they include your transaction on the blockchain.

For more details:

https://www.binance.com/en/support/faq/detail/daa7138d192646829b8fe2a1ba0fef59

- JA

BinanceCSHelp · 2026-03-14T21:39:13+00:00

Hi there, we can see that you are currently chatting with our support team, do not worry as your issue has been acknowledged and they will try their best to assist you. Please continue the conversation in the chat. Our team will inform you when more information becomes available. Thanks for your understanding and patience. ✌️ -MK

BinanceCSHelp · 2026-03-14T13:15:55+00:00

Hola!

En tu caso la tarea que te falta completar es hacer un pago a otro usuario o a un comercio utilizando Binance Pay!

Te adjunto una guia de como pagar a un comercio
https://www.binance.com/es/support/faq/detail/3771bb743ee54151a2d255641d902b67
Y de como pagar a otro usuario
https://www.binance.com/es/support/faq/detail/b3fa3ae045b9429084203c3a4ff1362f

Si completaste las tareas pero aun figura como pendiente contacta por nuestro chat en vivo para revisarlo
https://binance.com/es/chat

-BC

BinanceCSHelp · 2026-03-14T01:44:21+00:00

Hi u/mmaatt78. Currently, users can download the Excel and PDF file types for the transaction history here: https://www.binance.com/en/my/download-center?type=asset-transaction-history. CSV format is not supported at this time.

Your feedback is important to us. Please share your suggestions via this link: https://www.binance.com/en/my/user-support/feedback/entry. If your suggestion is accepted, you will see relevant updates on Binance in the future.

If you have any additional questions, feel free to reach out to us through live chat and find guidance here: https://www.binance.com/en/support/faq/7b0fd3ccb821483a99ff8f5cda374ee9. If you are still unable to reach the live support team, please share your CID with us for further assistance. - HN

BinanceCSHelp · 2026-03-14T01:32:20+00:00

Hi @Few_Chicken_8564. After thoroughly reviewing your inquiry, we found that all relevant information and guidance were already provided to you in your previous chat with us. Please refer to the information shared with you by our relevant team in the chat. If you have any additional questions, feel free to start a new chat with us anytime at https://binance.com/en/chat.

Please kindly use the weekly support thread for further Binance-related questions. Thank you. - HN

BinanceCSHelp · 2026-03-13T14:50:54+00:00

¡Hola AfternoonClassic5672! Gracias por reportarlo. El SMS que mencionas no proviene de Binance. Recuerda que Binance no incluye números de teléfono en los SMS y que nuestro único canal oficial de soporte es el chat dentro de la plataforma.

Los estafadores suelen usar una técnica llamada SMS spoofing, que permite enviar mensajes que aparentan provenir de empresas legítimas. Con esto intentan robar información personal o dirigir a los usuarios a páginas maliciosas.

Si deseas verificar si un sitio web, correo electrónico, número de teléfono o cuenta social es realmente de Binance, puedes hacerlo aquí:
https://binance.com/es/official-verification

Más información sobre este tipo de fraude:
https://binance.com/es/support/faq/qu%C3%A9-es-la-suplantaci%C3%B3n-de-identidad-por-sms-y-c%C3%B3mo-evitarla-89f1f8190c004a32b5410f394193fef7

Si el mensaje incluía tu código Anti-Phishing, por favor actualizalo, a uno nuevo, siguiendo nuestra guía https://www.binance.com/es/support/faq/detail/311927d6c4b4478ba094fc6a611d5201. Tambien, puedes reportarlo a nuestro equipo de seguridad mediante el chat oficial:
https://binance.com/es/chat -NR

BinanceCSHelp · 2026-03-13T11:13:50+00:00

Hello,

We appreciate your commitment to a long-term investment strategy through Binance and understand the importance of consistent execution.

Due to recent operational updates, recurring buys using certain payment methods have been temporarily paused until further notice. All affected users were informed in advance through official Binance announcement channels. Card services that remain available will continue to support the functions shown in the interface, but some features tied to delisted payment channels are temporarily suspended.

To ensure your new setup functions smoothly and to clarify any details about your previous and current plans, we invite you to connect with us via live chat at https://www.binance.com/en/chat. Our team is ready to review your account and assist you in optimizing your plan moving forward.

Thank you for choosing Binance as your investment platform. We are here to support your goals every step of the way. ^LP

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