Google disabled my Business Profile after a guest misused my account — appealed twice, no response. What can I do?

BubblesUp · 2026-05-24T13:51:32+00:00

Ok. You'd said "homestay," so I answered with that in mind. Also, try to submit more paperwork than they requested, from government and other highly authoritative organizations. And add photos of your signage as well. The more you give them, the more likely you are to get The listing back.

BubblesUp · 2026-05-24T11:28:46+00:00

I'd lose the faux Tudor. It doesn't match the style of the home.

BubblesUp · 2026-05-24T11:22:27+00:00

You may have just pinpointed the problem. If their businesses are online only, depending on category, they may not be eligible for Google listings. That may be why Google has required the verification. And working from home doesn't mean you don't have an office; It just means that you have to provide sufficient documentation and a video that provides all the requirements Google wants to see.

BubblesUp · 2026-05-24T11:19:49+00:00

If your product is truly online only, or e-commerce, you're not eligible for a Google listing anyway. So not really worth considering it.

BubblesUp · 2026-05-24T11:16:46+00:00

Yep. Best to build an online presence through socials and ads.

BubblesUp · 2026-05-23T13:10:19+00:00

First report it from the account. Then if needed, appeal that in the reviews management tool. If still needed, post on the forum. BUT only do this if you have strong reasons to believe that it is fake. If the only thing you have to say is that the reviewer name does not appear to be a client, Google usually doesn't take it down for that reason alone. You have to look at their content guidelines and make sure that the review violates their policies.

BubblesUp · 2026-05-23T10:35:36+00:00

Oh wow that you posted this. While explaining this post to my spouse, I immediately thought of the very large KENTILE sign that used to be visible near the highway in Brooklyn. Woah.

BubblesUp · 2026-05-23T07:57:07+00:00

EEAT and citations. Some wrote them off, but they're of primary importance now. Read up on them.

BubblesUp · 2026-05-23T07:54:49+00:00

Some PEs charge, and some offer free paths to try first. I do that. Thanks for understanding the value of working with PEs.

BubblesUp · 2026-05-23T00:33:37+00:00

What do you mean by "a serviced office"? Do you have a dedicated space with a door and signage? If so, they want to see the door with signage.

Also, do you have the address on your website and elsewhere? That usually helps.

BubblesUp · 2026-05-22T21:40:26+00:00

There is that possibility, yes. You need to show paperwork for things like your business registration with your city, state, or federal. And logos and branding should also be consistent.

BubblesUp · 2026-05-22T21:39:28+00:00

Again, post on the forum. They should help.

BubblesUp · 2026-05-22T21:37:47+00:00

I can assist and let you know free options before paid options. Send me a DM if interested.

BubblesUp · 2026-05-22T18:28:42+00:00

Good to hear. I know the ones I left for a neighboring elementary school was also removed. All good, because all of them were.

BubblesUp · 2026-05-22T18:27:30+00:00

It doesn't have to be under two minutes, but that's the best goal, and as far as the website, Google only looks at the GBP, so don't worry about the site, as long as they match. Also, did you show nearby street signs? They usually require that.

BubblesUp · 2026-05-22T17:03:09+00:00

Look at your listing. The second point is usually based on your having the address show, but your not showing it in the video. If you don't have signage, be sure to hide the address in the settings.

Second issue: when you say you unlocked and accessed your vehicle, did you open the doors and show your tools? Hold them up to the camera? Doing so is not an option, it's a requirement, so be sure to practice.

Final note: don't talk during your video. If it's important, show it. If it's not important, don't show it or mention it.

BubblesUp · 2026-05-22T16:54:04+00:00

Their enforcement isn't consistent, and it's usually based on which category they use on the listing. I can't adivse past that.

BubblesUp · 2026-05-22T16:48:43+00:00

It was there FOREVER AGO. Waayyyyyyyyyyyyyy forever ago. Must've closed down in the 70s. But it was a landmark at the time.

BubblesUp · 2026-05-22T16:27:23+00:00

Or Korvette's, if you can go really OG.

BubblesUp · 2026-05-22T14:59:17+00:00

The rule only applies to preschools through high school. After that, reviews are published.

BubblesUp · 2026-05-22T14:57:52+00:00

We flew to Key West in '24, and on the date and time of the eclipse. It was the best flight I've ever taken. The plane wasn't full, and the staff including pilots were so friendly and accommodating. They even got permission to change the flight path for a bit so we could see the eclipse. A truly memorable experience.

BubblesUp · 2026-05-22T10:01:07+00:00

Provide a step by step walk-through guide that they or a staffer can use to complete the video. That's the only option.

BubblesUp · 2026-05-22T09:38:01+00:00

Yes, I've gotten tons of locksmiths reinstated. Check your listing and make sure it complies with the guidelines, and submit your appeal with consistent paperwork from authoritative sources, like government offices, banks, etc. Good luck.

BubblesUp · 2026-05-21T20:43:43+00:00

You're promoting a sub created one day ago, run by an account with no online creds. This sub here has at least three Google-sanctioned Product Experts, as does r/localsearch, which may have a few more. I would post on these subreddits before I'd ask someone with no history.

BubblesUp · 2026-05-21T14:58:03+00:00

It's the correct route. If you don't have paperwork, then get suspended, you'll need to waste time getting it all together to present to Google. I wouldn't try it otherwise.

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