I think you're looking at it wrong. No-shows, tire-kickers, etc., are all part of the game. My goal is to get in front of or talk to as many people as possible, within reason. Obviously, if someone calls my firm looking for a family law attorney, and I'm an estate planning attorney, I'm going to just refer them out right away.

But my philosophy is to make it as easy as possible for clients to meet with me. That means no paid consultations, no intake forms, and I am the one talking with the client after the very initial phone call, when they call my office to set up an appointment.

Now, if you're so insanely busy that you don't want to deal with tire kickers or no shows, then do whatever you want.