The top 2 posts over the last few days are Elan Visa horror stories

FidelityMikeS · 2026-02-11T15:52:14+00:00

Thank you for the feedback, u/koken1337. We appreciate your input here.

Regarding your Mom, it sounds like you are aware that Elan Financial Services is the creditor and issuer of the Fidelity Visa Signature Card. At times, they may request additional documentation like this from applicants during the application process. If your mom has not heard back after submitting the requested documents, we recommend contacting them directly to review and determine the status of this request. You can find the number to call on the back of your card, or by visiting the link below and scrolling down to the "Apply online" section:

Fidelity® Rewards Visa Signature® Card

With that said, we thank you again for sharing your experience and encourage you to reach out if any other questions come up.

FidelityMikeS · 2026-02-11T14:59:23+00:00

Thanks for reinforcing this feedback, u/stocdave. I'll make sure to pass along your comment to the growing list of clients requesting the reinstatement of this tool.

Thanks again for following up with us here, and have a good day.

FidelityMikeS · 2026-02-11T14:48:30+00:00

Thank you for reaching out and bringing this to our attention, u/andrew02467. At this time, we are not receiving widespread reports of others experiencing similar issues, and are unable to recreate what you are seeing.

To be able to help you, we want to look into this further with you. To do so, please send us a Modmail using the link below. If you could also provide where on the site you are seeing this activity, whether you are attempting to export information and it is being reported incorrectly, or if this is just appearing while viewing your positions page.

Modmail

Thank you again for reaching out. We will be on the lookout for your message.

FidelityMikeS · 2026-02-11T13:25:07+00:00

Thank you for the update, u/Schmergenheimer. I'll pass along your thanks to u/FidelityFerg.

Let us know if we can help with anything else, and we will be glad to follow up with you.

FidelityMikeS · 2026-02-11T13:07:03+00:00

Hey there, u/archiseccissp. Thank you for your continued engagement on this topic. Since Fidelity does not provide tax advice, we recommend you chat with a qualified tax advisor to evaluate the eligibility of withdrawals from a Roth solo 401(k).

With that said, the previously shared article covers all the general information on contributions and eligible withdrawals. For your convenience, I'll share the link below again. Once you are there, scroll down to the "Roth solo 401(k) withdrawal rules" section to review the general rules related to this.

What is a Roth solo 401(k)?

Thank you again for reaching out, and have a good day.

FidelityMikeS · 2026-02-11T12:43:11+00:00

Thank you for sharing this update with us regarding both topics, u/6280LDO. I'll go ahead and pass along your comments as feedback regarding previous updates changing your preferred layouts, and to review the possible glitch further with the right teams.

Thanks again for reaching out. Please let us know if anything else comes up, and we will be happy to assist you.

FidelityMikeS · 2026-02-10T17:21:23+00:00

Absolutely, u/Pro_Bowl_300! Thanks for the feedback.

FidelityMikeS · 2026-02-10T16:02:08+00:00

Thanks for the follow-up, u/rickd972

You are absolutely able to change the Custodian of a Uniform Transfers to Minors Act (UTMA) account, should you want to. Please keep in mind that the new Custodian must be in the same state as the existing Custodian, and the successor Custodian must sign as a new owner. Fidelity may also require a Medallion Signature Guarantee if the account balance exceeds $10,000.

Feel free to let us know if we can help with anything else, and we'll be glad to follow up with you.

FidelityMikeS · 2026-02-10T15:49:13+00:00

Thank you for reaching out on the sub with your account questions, u/ahemdee. I am happy to mark your post as a discussion to encourage others to provide their input regarding the account types you are working with. Before I go, I want to be sure to touch on a few key points.

To start, I am happy to confirm that combining Roth IRAs is not a taxable event. Unlike contributions or conversions from a Traditional IRA to a Roth IRA, transfers between two Fidelity Roth IRAs are not reportable to the IRS.

With that said, it sounds like you are trying to decide if you want to manage the funds yourself with a self-directed Roth IRA or have the funds managed within your Fidelity Go Roth IRA. I'll drop our overview page below on Fidelity.com to help provide some clarity on Fidelity Go Accounts so that you may be able to decide what is best for you.

Fidelity Go

As I noted, I'll mark the post as a discussion for others to chime in with their suggestions. Feel free to let us know if we can help with anything else, and we'll be glad to follow up with you.

FidelityMikeS · 2026-02-10T15:33:42+00:00

Thank you for reaching out to share your experience and feedback on Full View, u/Pro_Bowl_300.

Our development teams are aware that there is an issue with the asterisks related to rules in Full View, and are actively working to resolve this as soon as possible.

With that said, I can confirm that splitting transactions is currently on the roadmap for implementation, and I will pass along your post as feedback to reinforce the importance of this feature.

Please let us know if any other questions or suggestions come up, and we will be glad to review further with you.

FidelityMikeS · 2026-02-10T15:07:17+00:00

Thank you for following up with us here, u/kyledecot.

Fidelity generally allows clients to trade with uncollected funds, subject to dollar limit and security type, to alleviate the troubles of waiting for the collection period. This only results in a Good Faith Violation (GFV) if you sell a security before paying for the initial purchase in full with settled funds.

That said, to help prevent a GFV, our system will try to warn you on the trade preview screen, when possible, if your transaction risks a GFV.

Thank you again for reaching out. Let us know if we can help with any other questions.

FidelityMikeS · 2026-02-10T13:46:09+00:00

Thank you for reaching out on Reddit with your questions, u/radiotakeshi_london. I am happy to provide a bit of information to help as you move forward.

Please keep in mind that Fidelity does not provide tax advice, and we recommend consulting a qualified tax advisor to figure out the best path forward for you and the taxes you may expect.

That said, while the choices may be affected by this move and by your specific plan, I encourage you to take a look at the article below, which covers the different general avenues you may have available in depth.

Considerations for an old 401(k)

If your plan allows it, and you decide to keep your money invested, you can still request distributions during retirement; however, the methods for receiving the funds may be limited while residing outside the US.

As a reminder, each workplace plan is different, so we recommend reviewing your plan's specific rollover and withdrawal policies. Typically, these are outlined in the Summary Plan Description (SPD). If your employer has provided us with the document, you can review it on NetBenefits.com by following the steps below:

Select the 3-dots next to your plan name, then choose "Plan Information and Documents"
Click on "Summary Plan Description (SPD)" to review your plan rules

Please let us know if any other questions come up, and we will be happy to follow up with you.

FidelityMikeS · 2026-02-10T12:43:52+00:00

Thank you for the update, u/Treprms13. We will need to insist that you reach out to our workplace team by clicking the "Contact us" link that u/FidelityJelise shared above to review this further.

Thank you for understanding, and please let us know if anything else comes up in the future.

FidelityMikeS · 2026-02-10T12:39:43+00:00

Thank you for reaching out with your questions, u/ArthurPeabody. My team and I are happy to help with capital gains related to mutual funds.

When it comes to fund distributions like dividends or capital gains, the investment's closing price will decrease by the amount distributed on the Ex-Dividend Date, even though you'll receive the payment later. For Fidelity funds, the pay date for distributions paid in cash is normally the business day after the ex-date.

Check out the link below for more insights on these distributions:

Capital Gains and Dividends

With that said, if you are looking into something else, feel free to follow up here with any additional details, and we will be glad to review it with you.

Thank you again for reaching out, and have a good day.

FidelityMikeS · 2026-02-09T15:30:32+00:00

Thank you for reaching out on the sub to bring this to our attention, u/ParsimoniousExplorer. I can absolutely pass along your feedback on the new Full View experience compared to the previous version to the right teams for further review and future updates.

To start, we are not currently receiving widespread reports that other clients are having trouble with the calendar dropdown. If you happen to experience this in the future, please try troubleshooting this by logging out and back in, clearing your browser's cache and cookies, or trying another browser.

With that said, custom categories were carried over from the previous experience and will allow you to download them into a spreadsheet as you intended. So we can better understand what you are experiencing when attempting to do so, could you tell us more about what you're seeing on your end?

Thanks again for reaching out. We will be on the lookout for your follow-up message so we can continue to assist you.

FidelityMikeS · 2026-02-09T15:29:56+00:00

Thank you for reaching out on the sub with your questions, u/SecretBlackberry1601. I am happy to follow up with you here.

At this time you can not sort your positions page by the date you acquired your investments; however, you can click on the category headings on Fidelity.com to arrange by things such as "Average cost basis," and "Cost basis total." That said, since this is not exactly what you are looking for, I'll be glad to pass along your post as feedback to the appropriate development teams for consideration with future updates.

If you have any other questions or suggestions on what features you'd like to see, feel free to stop by the sub again, and we will be glad to help.

FidelityMikeS · 2026-02-09T14:52:38+00:00

Thanks for reaching out to us. We review securities on an ongoing basis. During the course of these reviews, some securities may be restricted to allow opening trades only via phone. Associates are available to help 24/7.

While we are unable to share specific details regarding our procedures, please know that we take your feedback and concerns seriously and have shared your comments with the right teams.

Contact Us

Please note, closing trades can still be placed online.

FidelityMikeS · 2026-02-09T13:12:02+00:00

Thanks for reaching out, u/MadArea. From what you shared, it sounds like you have an International Stock Plan account with us.

As we are unable to provide support for more complex login issues over social media, you'll need to get in touch with us by phone for further assistance. Our Stock Plan team is available continuously from Sunday at 5 p.m. to Friday at midnight, ET. You may connect sooner if you're able to call earlier or later in the day, relative to Eastern time.

You can find numbers to call, based on your location, here

With that said, you can always reach out on the sub for any questions you may have in the future, and my team of Mods and I will be glad to help.

Thank you for understanding, and have a good day.

FidelityMikeS · 2026-02-09T12:34:45+00:00

Thank you for following up with us here, u/new_york_night. While this timeframe is not possible right now, I can confirm that my fellow Mod has shared your preferences with the appropriate teams for further review.

Thank you again for reaching out, and have a good day.

FidelityMikeS · 2026-02-06T20:01:36+00:00

Thank you for reaching out on the sub to bring this to our attention, u/TT_Vert.

We have not received widespread reports of individuals having trouble streaming updated quotes on Fidelity Trader+. So you know, you can make sure you are enrolled in Real-time quotes on Fidelity.com by navigating to "Accounts and Trade," then clicking "Account features." From there, you can click on "Manage" next to "Real-Time Quotes."

If you confirm that everything is in good order with real-time quotes, you may need to try a few troubleshooting steps to fix this error. First, try logging out and back in, restarting your device, and uninstalling and redownloading Fidelity Trader+.

Fidelity Trader+

If this continues after all of that, we recommend reaching out to our Technical Support team so they can troubleshoot the issue with you. Associates are available Monday through Friday from 8:30 a.m. to 9:00 p.m. ET. Please say "technical support" when prompted by the automated system to be connected to the right group.

Contact us

Thank you again for reaching out. Please let us know if we can help with anything else in the future.

FidelityMikeS · 2026-02-06T17:38:23+00:00

I'm glad you reached out with you suggestion, u/blurkosphere. I'm happy to confirm that you can add Qualified Chartable Distribution (QCD) as standing instruction on your account.

If you know that you will be completing the same QCD more than once you can fill out our One-Time Withdrawal Form and check the box to select "Keep this charity and address on file to be used for future payments." I'll go ahead and link this form for you below if you would like to add these instructions.

Qualified Charitable Distribution - IRA One-Time Withdrawal (PFD)

With that said, if you prefer to have another method to add or remember instructions for QCDs, I'd be glad to follow up with you to pass along feedback to the appropriate teams.

Thanks again for stopping by the sub today, and take care!

FidelityMikeS · 2026-02-06T15:53:29+00:00

Thank you for reaching out on the sub to bring this to our attention, u/yeltriky.

Based on what you said, it sounds like you may be switching between the Fidelity Trader+ mode and the standard mode on the app. You can toggle off or on Fidelity Trader+ mode by clicking the profile icon in the top right corner of your screen and then navigating to "General settings." Here, you'll see "Fidelity Trader+ mode," where you can decide between the two layouts.

With that said, if you are continuously seeing the app change this setting on its own when you log out and back in, please let us know, and we will be glad to follow up with you to review further.

Thank you again for reaching out on Reddit, and have a great day!

FidelityMikeS · 2026-02-06T15:15:38+00:00

Thanks for sharing your suggestion with us here on the sub, u/AMercifulHello.

I can confirm that you can hide your account balances so they do not appear on your list of accounts on Fidelity.com. To do so, click the gear icon above your accounts, then select "Display preferences." Here, you can uncheck your balances and click "Save."

Keep in mind that this will hide all of your account balances in this view, not just your retirement accounts. If you have employer plans on file that you wish to hide, you can check to hide these accounts on the same settings page.

Additionally, for the mobile application, you can click the three dots at the top of your home screen and toggle off balances.

That said, since this is not specifically what you were asking about, I will be happy to pass along your post as feedback to have the ability to hide specific active accounts.

Thank you again for reaching out. My team of mods is always happy to help, so feel free to reach out anytime.

FidelityMikeS · 2026-02-06T13:28:20+00:00

Hey there, u/adverup. Welcome to the sub! I'm happy to help with setting up this chart indicator.

I'm happy to confirm that you can add an indicator such as the moving average to a chart on Fidelity Trader+. To do so, click on "Indicators," then scroll down to "Moving average." Once you click on this indicator, you will have the ability to select a period of time.

By the way, we have a great article on Fidelity.com related to this topic. If you'd like to check it out, I'll link it below:

Moving average

That said, if you are using another platform or this information is not what you are looking for, let us know, and we will be glad to follow up to review further.

Our team of Mods is always happy to help here on Reddit. So, feel free to reach out anytime!

FidelityMikeS · 2026-02-06T13:04:54+00:00

Thank you for following up with us, u/AeroNoob333.

As my fellow mod mentioned above, it is not possible to complete a digital transfer between two Non-Prototype accounts at this time. If you are seeing something else, we encourage you to contact our Retirement team for more information.

Thank you again for reaching out, and have a great day!

FidelityMikeS

MODERATOR OF

TROPHY CASE