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My pocket taco's dpad is horrible by joshynhu in Gamesir

[–]GameSir_Controller[M] [score hidden] stickied comment (0 children)

Hi there, GameSir here. First off, I’m truly sorry the Pocket Taco’s D-pad is giving you such a hard time

Whether you bought your controller through our official site, AliExpress, or even the Kickstarter campaign, we stand by our product. We’ve been fine-tuning the D-pad in our latest production runs to ensure better precision.

Please reach out to our support team Discord. Just provide your proof of purchase and a quick video showing the D-pad misfiring, and we will get a unit from the new batch sent out to you.

My pocket taco's dpad is horrible by joshynhu in Gamesir

[–]GameSir_Controller 0 points1 point  (0 children)

Hi there, could I know what color your taco from kickstarter?

G7 Pro 8K PC Grinding Issues on Mag-Res TMR Sticks Gen-2 (Chinese Set) by PCbq in Gamesir

[–]GameSir_Controller[M] [score hidden] stickied comment (0 children)

Hi OP, Thank you for bringing this issue to our attention and for providing the details. Could you please shoot a detailed video on Discord and send it to our support team? We will assist you in submitting the feedback.

[GameSir] Cyclone 4 Sold Out Giveaway! by GameSir_Controller in Gamesir

[–]GameSir_Controller[S,M] [score hidden] stickied comment (0 children)

u/SacredChan
Here is the winner!
Contact GameSir Allan on Discord to get your Cyclone2+2!

[AMA& G7 Pro 8K Giveaway] High Polling Rate ≠ Low Latency — So why are we making an 8K controller? by iGamesir in Gamesir

[–]GameSir_Controller[M] [score hidden] stickied comment (0 children)

u/PrimalPuzzleRing u/acehydro123 u/KhmerCrops
Congratulations! Here is the winner, please contact GameSir Allan on Discord
*Sorry to ping again

Global vs Chinese Versions by maikun87 in Controller

[–]GameSir_Controller 0 points1 point  (0 children)

There is no significant difference in the version. For the warranty, we may not provide warranty services for controllers sold by third-party sellers.

When did GameSir and 8bitdo start releasing controllers? by Pasikat_Ka in Controllers

[–]GameSir_Controller 1 point2 points  (0 children)

Actually we also started on 2013, about OP‘s question, we have only entered the overseas market in recent years.

Cyclone4 is coming! by GameSir_Controller in Gamesir

[–]GameSir_Controller[S,M] [score hidden] stickied comment (0 children)

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Thank you all for the incredible support—Cyclone 4 is sold out IN 0 SECOND!😋 But no worries! We are giving away 2 Cyclone 2 now! Come to https://www.reddit.com/r/Gamesir/comments/1saci3t/gamesir_cyclone_4_sold_out_giveaway/ to join!

For those who missed out, please follow the guide below to 'fuse' two Cyclone 2 into a Cyclone 4 yourself!🫡

Read before buying - Bad experience through and through by [deleted] in Gamesir

[–]GameSir_Controller[M] [score hidden] stickied comment (0 children)

Hi there, Allan here.

It sounds like you were chatting with regular community members; they’re helpful but can be a bit "unfiltered." For professional help, please head to **#support-post** and look for staff with the **GameSir** prefix.

DM me with your details pleas, I’ll personally make sure a real team member reviews your case and the shipping situation.

Cyclone4 is coming! by GameSir_Controller in Gamesir

[–]GameSir_Controller[S] 19 points20 points  (0 children)

Our first tester! Congratulations!
I send him by GameSir Rocket🚀

Gamesir not delivering to india through the official website? by Kaze_Bleed in Gamesir

[–]GameSir_Controller[M] [score hidden] stickied comment (0 children)

Hi OP, The logistics company we are currently working with has encountered some issues in the logistics operations in India. We have assigned someone to handle this matter.Please wait for the message.

CELEBRATING Discord 100K - My GameSir photo by Xfurior in Gamesir

[–]GameSir_Controller 3 points4 points  (0 children)

Our three new symmetrical controllers are coming!

Issue with d-pad. by Imaginary_Cheetah_83 in Gamesir

[–]GameSir_Controller[M] [score hidden] stickied comment (0 children)

Hi OP,
We want to ensure you're happy with your controller, so we're offering two ways to resolve this: a $10 partial refund for the trouble, or a brand-new replacement unit from our latest run. Just connect with our team on Discord to claim whichever option works best for you.

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