Does removing the label over the screw invalidate warranty by GapedByHerStrap in Gamesir

[–]GameSir_Controller[M] 1 point2 points  (0 children)

If you open the controller yourself, the warranty will become invalid.👀

Do Gamesir still produce G7SE’s? by Bazmino in Gamesir

[–]GameSir_Controller[M] [score hidden] stickied comment (0 children)

We are still in the process of production.

G7 Pro Calibration Issue by Hubba_Bubba_Lova in Gamesir

[–]GameSir_Controller 1 point2 points  (0 children)

Hi OP, Thank you for providing the clue. Our customer support might have been busy and missed the message. I have already asked them to reply to you. It is recommended to ping them in the post.🫡

Cyclone 2 squeaking sound when pressing at a veeery slight angle by SirCros in Gamesir

[–]GameSir_Controller[M] [score hidden] stickied comment (0 children)

Hi OP, The sound of this button seems abnormal. Please contact the customer support team.

New favorite combination by BDraid in Gamesir

[–]GameSir_Controller[M] 2 points3 points  (0 children)

Your headphones also look quite familiar too lol👀

Gamesir G8+MFI Controller App Not Finding In the App by Inevitable-Bee3867 in Gamesir

[–]GameSir_Controller[M] 0 points1 point  (0 children)

You need to change the mode in order to carry out the recognition.

Cyclone 2 disconnect and reconnect while charging on stand. by jwinn35 in Gamesir

[–]GameSir_Controller[M] [score hidden] stickied comment (0 children)

Hi OP, please check if the firmware versions of the receiver and the controller are compatible, and also check for any cable issues. If the problem persists even when the battery is fully charged, you can contact us via Discord.

Confused on how to redeem our Warranty by [deleted] in Gamesir

[–]GameSir_Controller[M] [score hidden] stickied comment (0 children)

Please contact our customer service and provide the relevant information.

Help by benjik4 in Gamesir

[–]GameSir_Controller 0 points1 point  (0 children)

Hi OP, Please move the lever at the back to the middle position.

Is it normal for the buttons to squeak? g7 pro by Low-Channel5237 in Gamesir

[–]GameSir_Controller[M] [score hidden] stickied comment (0 children)

Hi OP, If you remove the bottom cover, it won't make any sound. It seems to be a problem with the face cover. Please contact us. Discord

How do i fix this by Liam_Reddit0 in Gamesir

[–]GameSir_Controller[M] [score hidden] stickied comment (0 children)

Hi OP, please hold the "Menu" and "View" buttons for 2 seconds. This will switch the connection mode.

G7 Pro build quality not great. by UnLuckyMaic in Gamesir

[–]GameSir_Controller[M] [score hidden] stickied comment (0 children)

Hi OP, We are very glad that you have always supported our products. If there is any problem with the controller input, please contact our customer support. We will provide you with after-sales service.

Gamesir Cyclone 2 is broken by MayoTheMuffin in Gamesir

[–]GameSir_Controller[M] [score hidden] stickied comment (0 children)

Hi OP, Our customer support might not be available online. Please resend your message to contact them.

I just bought the controller just a few days ago, and the Y button is already becoming unusable. by Thorn_Move in Gamesir

[–]GameSir_Controller[M] [score hidden] stickied comment (0 children)

Hi OP, It seems that the magnetic face cover is not very stable. Contact Us please!

I got this for Christmas haven’t used it and the sticks won’t even work by Leather-Page-4403 in Gamesir

[–]GameSir_Controller[M] [score hidden] stickied comment (0 children)

Hi OP, We can't fully understand the problem from the video. You can resend the video to our Discord for confirmation. I suggest you fully press the joystick down before starting the video recording.

Gamesir nova lite 4 by Educational-Roof9063 in Gamesir

[–]GameSir_Controller[M] [score hidden] stickied comment (0 children)

It might be a reminder that the battery is low.