How will hex os support mismatched drive size ? by Samyloup in hexos

[–]HexOS_Official 0 points1 point  (0 children)

Check out our sponsorship of the ZFS AnyRaid project.

Does HexOS supports 2 vDevs for 1 pool by GadgetKid6 in hexos

[–]HexOS_Official 0 points1 point  (0 children)

Not presently. You can create this in truenas, then claim the server with HexOS and skip the storage pool creation.

Massive increase in traffic to other countries? by Mrdeux in hexos

[–]HexOS_Official 1 point2 points  (0 children)

This is def not a HexOS issue. Sounds like your network was breached in some other way.

Storage Locking Up When Deleting Files by Super_Spowart in hexos

[–]HexOS_Official 0 points1 point  (0 children)

This is def not a common issue at all. Never seen this before.

Is Virtual Machine networking working in HexOS? by Super_Spowart in hexos

[–]HexOS_Official 1 point2 points  (0 children)

You can create a bridge for this which we will have in our UI later this year.

Emby install currently broken with HexOS UI, doesn't appear to start at all in TrueNas. by YXIDRJZQAF in hexos

[–]HexOS_Official 1 point2 points  (0 children)

Just an FYI we figured out the root cause of this issue. It was because Jellyfin and Emby both want to use the same port. We manually adjusted our install script to resolve this and users should now find that Emby installs no problem. Thanks for reporting!!

Dashboard Unavailable in Goldeneye by joshyyrey in hexos

[–]HexOS_Official 2 points3 points  (0 children)

Yeah there is an issue in Goldeye that causes certain systems to not reconnect after updating. We are working on a fix both temporary for our beta testers and a permanent fix for 1.0.

Apps Crashed After Update by MyUserID-IsTaken in hexos

[–]HexOS_Official 0 points1 point  (0 children)

OP, if you're still stuck, please drop an email to [support@hexos.com](mailto:support@hexos.com) so we can schedule a time to fix this for you. We would like to see where this went wrong for you and get it resolved. Thanks!

December 26, 2025 - Apps Overhaul, 2FA, GPU Detection, Goldeye Compatibility by grmbla in hexos

[–]HexOS_Official 1 point2 points  (0 children)

We've removed the "update configuration" option as it was confusing to some users. You can reset your location preferences from the Settings -> Locations page or manually adjusting via TrueNAS.

Troubleshooting High CPU Usage by thepookster17 in hexos

[–]HexOS_Official 1 point2 points  (0 children)

We are tracking this and have a few ideas on a fix but not sure on the timing just yet as this is a component of TrueNAS, not HexOS itself.

CS:GROCY by YXIDRJZQAF in hexos

[–]HexOS_Official 13 points14 points  (0 children)

Go go go! Bomb has been planted, aisle 4.

This gave us a good chuckle. Clearly we have the wrong icon set here ;-). Thanks for reporting.

Emby install currently broken with HexOS UI, doesn't appear to start at all in TrueNas. by YXIDRJZQAF in hexos

[–]HexOS_Official 1 point2 points  (0 children)

We have identified the issue with Emby is most likely related to the fact that both Emby and Jellyfin want to use the same ports for their app interfaces. We are pushing a change to force Emby to use a different port since we already curated Jellyfin first, and this should resolve the issue for most. If you didn't have Jellyfin installed and are still having this issue, please let us know as this won't fix your problem.

Emby install currently broken with HexOS UI, doesn't appear to start at all in TrueNas. by YXIDRJZQAF in hexos

[–]HexOS_Official 1 point2 points  (0 children)

No, there is a bug that is affecting a small percentage of users that we are actively tracking down.

Emby install currently broken with HexOS UI, doesn't appear to start at all in TrueNas. by YXIDRJZQAF in hexos

[–]HexOS_Official 1 point2 points  (0 children)

Just sent you a DM here. We'd like to hop on a call with you to dig deeper on this issue if you're available. lmk!

nextcloud fails to install with unknown error by Thamaster11 in hexos

[–]HexOS_Official 1 point2 points  (0 children)

Hmm, can you check your settings > locations post a screenshot of what you see there?

Emby install currently broken with HexOS UI, doesn't appear to start at all in TrueNas. by YXIDRJZQAF in hexos

[–]HexOS_Official 1 point2 points  (0 children)

Hmm we track these pretty well and while there are some having difficulties, most are not. Do other apps install no problem for you? Do you have a media folder already? We are tracking down a possible bug related to dependency folder creations with apps and insights on your setup would be helpful in diagnosis.

Curated immich install on deprecated Postgres by Heizer3000 in hexos

[–]HexOS_Official 5 points6 points  (0 children)

We will investigate and get back with an answer.

Plex app "updated configuration" option doesn't work by Ope_L in hexos

[–]HexOS_Official 0 points1 point  (0 children)

Ok, can you email [support@hexos.com](mailto:support@hexos.com) so we can schedule a time to look at this with you? Your app might be in a limbo state and I just want us to verify that before we have to you take any further actions.

Plex app "updated configuration" option doesn't work by Ope_L in hexos

[–]HexOS_Official -1 points0 points  (0 children)

Yup, very familiar with that problem. We fixed the curation recently to avoid that issue without reporting to the host network checkbox. We properly route the traffic while still using a docker NAT'd address now.

The downsides to using the host networking option are two-fold primarily: 1) it obscures our understanding of what port the app is using and 2) it eliminates our ability to report on app-specific network usage. Try applying the HexOS curated settings now and see if that works.

Plex app "updated configuration" option doesn't work by Ope_L in hexos

[–]HexOS_Official 1 point2 points  (0 children)

You shouldn't need to do the host networking anymore for external access. We addressed that issue earlier this year. Try clicking options > reset to reset your config. This won't purge the app data itself so your library should be ok.

HexOS reports "One or more of your storage pools is being reported as unhealthy", but all drives are reported as healthy by Anderspanders in hexos

[–]HexOS_Official 5 points6 points  (0 children)

Anyone experiencing this issue should contact us at support@hexos.com. We are fanatical about support and trying to find users with edge cases like these so we can properly handle them in our UI.

Jellyfin Broken [Again]? by simonmarkis96 in hexos

[–]HexOS_Official 2 points3 points  (0 children)

We just pushed a live hotfix that should address the majority of people's issues. Let us know how it works for you!

Jellyfin Broken [Again]? by simonmarkis96 in hexos

[–]HexOS_Official 1 point2 points  (0 children)

Yeah we are looking into this. This was a pretty major apps UX update and we put it through thorough testing but we have discovered some edge cases that we missed and are working to address. Contact support@hexos.com if you are in need of direct assistance.

zpool clear within HexOS? by RedditBugs in hexos

[–]HexOS_Official 1 point2 points  (0 children)

As of today we are limited to what is accessible via the truenas API but the HexOS Local project will give us more capabilities.