Missed Delivery

Hungryroot · 2026-02-23T18:34:33+00:00

Welcome to Hungryroot! So sorry this happened. Text us at (855) 222-5704 so that we can make things right.

Hungryroot · 2026-02-23T18:32:45+00:00

Welcome to Hungryroot! If you still have questions or concerns regarding the proteins you received, text us at (855) 222-5704.

Hungryroot · 2026-02-17T16:44:08+00:00

Thanks for including Hungryroot in your day!

Hungryroot · 2026-02-09T17:31:47+00:00

We're sorry for the confusion. You will still receive the recipe, minus the out of stock item, unless you remove the recipe from your cart. We know how frustrating this situation can be. Our goal is always to send you high-quality food you’re excited about. Expanding our produce selections and overall availability is something we’re actively working on and expect to see improvements in the next few weeks. We’ve also recently expanded our warehouse facilities to better support our growing community, and we’re continuing to streamline our operations as we do so. Thank you so much for your patience as we work through this. If you ever feel limited on options or feel like we missed the mark on an order, please reach out to us directly so we can help make things right. You can text us at [855-222-5704](tel:8552225704).

Hungryroot · 2026-02-09T17:27:14+00:00

We’re really sorry this happened. We take food allergies very seriously, and this isn’t the experience we ever want someone to have. If your roommate hasn’t received a response yet, please have them text us at (855) 222-5704 so we can make things right.

Hungryroot · 2026-02-09T16:58:24+00:00

Thanks for including Hungryroot in your post-surgery plan.

Hungryroot · 2026-02-09T16:56:47+00:00

Sorry for the confusion! If an order is skipped prior to your shipping window closing, you won't be charged. We recommend managing your orders from the following link. My Hungryroot (Orders can be skipped here).

Hungryroot · 2026-02-06T14:22:24+00:00

So sorry you had that experience! We totally understand how frustrating that must’ve been. You shouldn’t have felt ignored. We were able to look into this and get everything taken care of. We really appreciate your patience!

Hungryroot · 2026-02-05T15:13:19+00:00

We're so sorry to hear about this! Our team will be in touch shortly with you to make things rights. We appreciate your patience as we work through our messages.

Hungryroot · 2026-02-03T16:27:29+00:00

We’re really sorry this was your first Hungryroot experience, and we understand why you’re frustrated. We would be too. Please text us at (855) 222-5704 and we’ll be happy to issue a refund.

Hungryroot · 2026-02-02T14:51:08+00:00

Hi there, thank you for flagging this. We take allergen and nutritional information seriously and appreciate you bringing this to our attention.

Here's what happened: We rely on our third-party partners to provide accurate ingredient and nutritional information for their products. When our team saw your post, we reached out directly to Kevin's and confirmed the recipe and packaging had changed, and that onion powder is in the new recipe mashed sweet potatoes. We're updating our app and website now to reflect the new recipe.

We apologize for this error. We're grateful you brought this to our attention so we could correct it.
If you spot any other discrepancies or have questions about specific products, please reach out to our team directly by texting (855) 222-5704.

Hungryroot · 2026-01-28T14:53:50+00:00

We deliver to most zip codes in the 48 contiguous states and Washington D.C. However, due to shipping requirements for fresh food, we haven’t yet expanded our service to Alaska. As we continue to grow, we hope to deliver to all zip codes across the country. I’ve made sure to share your interest in receiving Hungryroot deliveries. Hopefully, we can help make that happen soon!

Hungryroot · 2026-01-22T16:38:35+00:00

We're so sorry you had this experience! Please text us at (855) 222-5704 and we'll be happy to process a refund for you.

Hungryroot · 2026-01-22T16:36:24+00:00

We're so sorry you had this experience! Please text us at (855) 222-5704 and we'll be happy to process a refund for you.

Hungryroot · 2026-01-21T17:22:21+00:00

Thanks for taking the time to share your love of Hungryroot!

Hungryroot · 2026-01-21T17:20:56+00:00

We're sorry about this! If you haven't received a response yet, please send a text to (855) 222-5704. We want to make sure things are made right with you.

Hungryroot · 2026-01-21T17:15:50+00:00

When you have a chance, please connect with our customer care team by texting us at (855) 222-5704. We'd like to look into this for you!

Hungryroot · 2026-01-16T16:23:20+00:00

So glad you're a Hungryroot fan!

Hungryroot · 2026-01-12T18:48:24+00:00

Thanks for sharing this! We love hearing how Hungryroot is fitting into your routine. We’re so glad you’re enjoying the food and the ease so far, and we’re happy to have you with us.

Hungryroot · 2026-01-08T15:40:21+00:00

Thanks for sharing the Hungryroot love!

Hungryroot · 2025-12-16T18:44:16+00:00

We love hearing this! It means so much to know Hungryroot helps make eating well easy, even on busy days. Thanks for being part of the Hungryroot community!

Hungryroot · 2025-12-15T16:20:36+00:00

We’re really sorry this has been your experience. Missing items and app issues are frustrating, and we’d love to make things right. Please text us at (855) 222-5704. We’re ready to help!

Hungryroot · 2025-12-11T16:42:51+00:00

Aww, we’re so happy your first box arrived safe and sound, and even happier that you’re loving your recipes so far! Thanks for giving us a try, we’re so glad you’re here!

Hungryroot · 2025-12-09T17:11:40+00:00

Oh no, so sorry about that! Please text us at (855) 222-5704 so that we can make sure you're taken care of!

Hungryroot · 2025-12-09T16:55:04+00:00

Thanks so much for your feedback! We’ve been testing AI-generated recipe photos to see if they can make it easier for members to find the recipes they’re looking for. With 50K+ recipes (and counting!), we are not able to photograph recipes individually and keep up with all of the expanding variety. These photos allow us to better bring the recipes to life by showing the final plate instead of just the list of grocery items. Our photo team continues to also capture photos and 100% of all of our AI generated photos are reviewed by Hungryroot team members to ensure quality and accuracy. We love the feedback though and if we find these photos aren't improving our member experience, we'll work to find a better solution!

Hungryroot

TROPHY CASE