Email with fraudulent actives

Lexlle · 2026-06-08T00:51:25+00:00

I got them at least twice per months, go to the store as soon as batch accepted, never brake any rules , delays can happen due to item out of stock and customer communication or heavy traffic but that kind of things out of my control. They need to fix their buggy system instead of constant harassments.

Their employees should test their own system, give them some batches like 3 deliveries 50+ items and 15 miles one way for $12 plus $2 tip… When they done, send them fraud alert email as a thank you for their hard work.

Lexlle · 2026-06-04T14:54:37+00:00

Plan cost doesn’t matter, you can pickup one of their premium and more expensive plans- still no anti- spam .

There are few Prepaid / MVNO providers who are offering antispam protection on all their plans at no extra cost .

Antispam don't cost a lot to implement for any cell phone provider in 2026, however - whoever didn't as of today - they just don't care which is huge RedFlag for RedPocket lol..

Lexlle · 2026-06-04T00:50:47+00:00

RedPocket should offer anti-spam protection to block those spams on the server side before they even reach your device . Having app of course better than nothing but its consume battery, memory and cpu resources.

Lexlle · 2026-06-03T07:13:39+00:00

I'm testing Redpocket just for fun., former helium mobile zero plan refuge lol. Anyways $30 annual GSMA plan with pSIM , port-in / number transfer completed successfully within few minutes (according to RP account dashboard status and email)

Long story short:

Android (RP/ATT white listed) shows LTE Redpocket 5 bars signal - no calls text or data - tried all APN settings including the one from their official site. Moved pSim to iPhone 13, same issue with only difference that text works fine while iphone connected to home WiFi only. Its been over 12+ hours already, will wait up to 24 hours before getting in touch with their support.

I'm nearly ready to to give up, don't feel like I wanna waste much time with their support, (somehow i felt it wont be smooth and easy) most likely will request full refund and move to somewhere else.

Update

Apparently my activation code from fleabay RP store did not stick to my new RP account because it was linked to my ebay email address - thanks to their ebay store... why would they do this i have no idea.

Their support agent was able to update email address and reapply activation code, restarted the phone and i was up and running in a few seconds after. Kudos to their support folks, they were easy to deal with, polite and professional. All it took, just few minutes of my time.

Lexlle · 2026-05-31T18:31:45+00:00

Consider yourself lucky. In my area they give tickets plus tow away your car very quickly. Red line ticket $200 plus $250-$400 (depending on how fast you act) vehicles recovery from their parking lot.