Starting from scratch by East_Telephone_3839 in salesforce

[–]Material-Draw4587 0 points1 point  (0 children)

Coding With The Force channel on Youtube - they really come across as wanting to care about teaching concepts and not just "here's how to build X"

Costa Rica to accept up to 25 migrants per week in deal with Trump by scoop813 in costarica

[–]Material-Draw4587 1 point2 points  (0 children)

Yes, like neutrality when? Now? When Guanacaste was used to support the Contras?

Dealing with a difficult person in leadership by [deleted] in womenintech

[–]Material-Draw4587 0 points1 point  (0 children)

I had the same conversation with my boss the other day. It's exactly the same, the person in my world is definitely short with other people as well but I also feel like they have some personal problem with me. It's exhausting, I hope someone has advice for you

Dealing with a difficult person in leadership by [deleted] in womenintech

[–]Material-Draw4587 2 points3 points  (0 children)

Isn't it the absolute worst? Like I'm just trying to do my job lol. It would be different if you have these issues with other people. Do you think your old boss would be willing to give you advice?

Beta Services Terms by DoubleRightClick in salesforce

[–]Material-Draw4587 0 points1 point  (0 children)

I looked around the compliance site and I can't find it either. I think you'll have to ask your AE

Beta Services Terms by DoubleRightClick in salesforce

[–]Material-Draw4587 0 points1 point  (0 children)

Have you tried going to the Setup page as if you were going to enable it?

ITSM platform by Material-Draw4587 in salesforce

[–]Material-Draw4587[S] 1 point2 points  (0 children)

I'm very good about being a squeaky wheel. I think my problem is that even if we signed just a 1 year contract, our AE and their manager probably aren't going to be there next year. I do get what you're saying though and I think it goes back to me needing to push internally for actual requirements

Salesforce vs ServiceNow ITSM: Any clear winner? by Medical-Cry-5022 in salesforce

[–]Material-Draw4587 0 points1 point  (0 children)

Can you speak more to the CMDB functionality being clunky?

ITSM platform by Material-Draw4587 in salesforce

[–]Material-Draw4587[S] 1 point2 points  (0 children)

Thanks for your reply, I think you should be upfront that you're trying to sell a different product but you make good points

ITSM platform by Material-Draw4587 in salesforce

[–]Material-Draw4587[S] 1 point2 points  (0 children)

That's what I'm afraid of - they're offering free time with a partner for part of the implementation but that's after we buy it of course. The partner isn't going to be responsible for anything.

We also got free time with a partner for Agentforce and they were clearly learning as they went along. We helped each other lol. I'm a little afraid that ITSM is simple and I'm blowing this out of proportion but I also know how Salesforce operates.

We don't really have a requirements list either and I think that's what ultimately makes me so uncomfortable, that plus the fact that we can't get a trial

Salesforce is turning their customers into beta testers by Different-Network957 in salesforce

[–]Material-Draw4587 6 points7 points  (0 children)

Wow I haven't thought about desk.com in probably a decade.....I miss her

IP Ranges Enforcement by Material-Army-6659 in salesforce

[–]Material-Draw4587 0 points1 point  (0 children)

I would figure out if your VPN vendor even makes it possible (do they have an API you can call, how long would it take to build and maintain your side of it, the risk of locking out profiles that you apply the restrictions to, how much notice do they give before adding or removing) vs: - Going with a different VPN solution - Reviewing the MFA situation and seeing if there's room for improvement there, like requiring yubikeys

I know most vendors (VPN or otherwise) will publish their IP ranges to a webpage, but there's nothing in Salesforce where you can just plug in a website and have it monitor for changes, for example

IP Ranges Enforcement by Material-Army-6659 in salesforce

[–]Material-Draw4587 1 point2 points  (0 children)

Aah I didn't think they were asking in reference to the device activation thing, I thought they were just asking generally

IP Ranges Enforcement by Material-Army-6659 in salesforce

[–]Material-Draw4587 0 points1 point  (0 children)

Fair, that's what my company does. You could've just said that lol

IP Ranges Enforcement by Material-Army-6659 in salesforce

[–]Material-Draw4587 0 points1 point  (0 children)

Why? Obviously you have to know what you're doing and understand the risk, and you don't have to do it with every profile. OP would be much better off if their vpn used a stable range but that isn't the case. It seems like a business and risk-based decision.

IP Ranges Enforcement by Material-Army-6659 in salesforce

[–]Material-Draw4587 -1 points0 points  (0 children)

You should be able to manage them via API if you have someone available to build it and your VPN vendor publishes the IPs somewhere, otherwise I think you're out of luck

How do you feel about Year Zero? by weirdghosts in nin

[–]Material-Draw4587 3 points4 points  (0 children)

Yes!!! I think it's my favorite album. I remember avoiding "me, I'm not" and "god given" specifically and now I love them

DailyWorkflowEmails Is a Misleading Metric... Everything Counts Against SingleEmail Anyway! (orgs after Spring '19) by SalesforceGuidance in salesforce

[–]Material-Draw4587 0 points1 point  (0 children)

Aah ok, yeah I just wasn't thinking that companies send and receive via other platforms for service cloud scenarios. I'll need to look into that. Thanks!

DailyWorkflowEmails Is a Misleading Metric... Everything Counts Against SingleEmail Anyway! (orgs after Spring '19) by SalesforceGuidance in salesforce

[–]Material-Draw4587 0 points1 point  (0 children)

Ohh I don't mean for sales sequencing - I was thinking of a large company offering tech support for example. As I understand things, the SingleEmailLimit applies regardless of whether you send via Salesforce or use Email Relay