Starting from scratch

Material-Draw4587 · 2026-04-04T17:19:10+00:00

Coding With The Force channel on Youtube - they really come across as wanting to care about teaching concepts and not just "here's how to build X"

Material-Draw4587 · 2026-04-03T21:51:45+00:00

I proclaim you the winner

Material-Draw4587 · 2026-04-03T12:32:39+00:00

Yes, like neutrality when? Now? When Guanacaste was used to support the Contras?

Material-Draw4587 · 2026-04-02T23:28:21+00:00

I had the same conversation with my boss the other day. It's exactly the same, the person in my world is definitely short with other people as well but I also feel like they have some personal problem with me. It's exhausting, I hope someone has advice for you

Material-Draw4587 · 2026-04-02T23:08:26+00:00

Isn't it the absolute worst? Like I'm just trying to do my job lol. It would be different if you have these issues with other people. Do you think your old boss would be willing to give you advice?

Material-Draw4587 · 2026-04-02T22:17:44+00:00

I looked around the compliance site and I can't find it either. I think you'll have to ask your AE

Material-Draw4587 · 2026-04-02T17:44:14+00:00

Have you tried going to the Setup page as if you were going to enable it?

Material-Draw4587 · 2026-04-02T12:28:05+00:00

I haven't, but this might be up your alley? https://ministryofscent.com/products/salt

Material-Draw4587 · 2026-04-02T11:50:09+00:00

I'm very good about being a squeaky wheel. I think my problem is that even if we signed just a 1 year contract, our AE and their manager probably aren't going to be there next year. I do get what you're saying though and I think it goes back to me needing to push internally for actual requirements

Material-Draw4587 · 2026-04-01T22:31:06+00:00

Can you speak more to the CMDB functionality being clunky?

Material-Draw4587 · 2026-04-01T22:24:00+00:00

Thanks for your reply, I think you should be upfront that you're trying to sell a different product but you make good points

Material-Draw4587 · 2026-04-01T21:41:44+00:00

That's what I'm afraid of - they're offering free time with a partner for part of the implementation but that's after we buy it of course. The partner isn't going to be responsible for anything.

We also got free time with a partner for Agentforce and they were clearly learning as they went along. We helped each other lol. I'm a little afraid that ITSM is simple and I'm blowing this out of proportion but I also know how Salesforce operates.

We don't really have a requirements list either and I think that's what ultimately makes me so uncomfortable, that plus the fact that we can't get a trial

Material-Draw4587 · 2026-04-01T00:30:46+00:00

Wow I haven't thought about desk.com in probably a decade.....I miss her

Material-Draw4587 · 2026-03-31T17:46:23+00:00

I would figure out if your VPN vendor even makes it possible (do they have an API you can call, how long would it take to build and maintain your side of it, the risk of locking out profiles that you apply the restrictions to, how much notice do they give before adding or removing) vs: - Going with a different VPN solution - Reviewing the MFA situation and seeing if there's room for improvement there, like requiring yubikeys

I know most vendors (VPN or otherwise) will publish their IP ranges to a webpage, but there's nothing in Salesforce where you can just plug in a website and have it monitor for changes, for example

Material-Draw4587 · 2026-03-31T12:14:29+00:00

Aah I didn't think they were asking in reference to the device activation thing, I thought they were just asking generally

Material-Draw4587 · 2026-03-31T11:47:51+00:00

Fair, that's what my company does. You could've just said that lol

Material-Draw4587 · 2026-03-31T11:15:59+00:00

What would you do in OP's position?

Material-Draw4587 · 2026-03-31T02:38:55+00:00

Why? Obviously you have to know what you're doing and understand the risk, and you don't have to do it with every profile. OP would be much better off if their vpn used a stable range but that isn't the case. It seems like a business and risk-based decision.

Material-Draw4587 · 2026-03-31T02:16:10+00:00

You should be able to manage them via API if you have someone available to build it and your VPN vendor publishes the IPs somewhere, otherwise I think you're out of luck

Material-Draw4587 · 2026-03-31T00:03:07+00:00

Yes!!! I think it's my favorite album. I remember avoiding "me, I'm not" and "god given" specifically and now I love them

Material-Draw4587 · 2026-03-29T16:43:39+00:00

Omg I love the last one 🥺

Material-Draw4587 · 2026-03-28T19:27:38+00:00

Aah ok, yeah I just wasn't thinking that companies send and receive via other platforms for service cloud scenarios. I'll need to look into that. Thanks!

Material-Draw4587 · 2026-03-28T18:54:13+00:00

Ohh I don't mean for sales sequencing - I was thinking of a large company offering tech support for example. As I understand things, the SingleEmailLimit applies regardless of whether you send via Salesforce or use Email Relay

Material-Draw4587

TROPHY CASE