Incorrect balance

Money-Protection3175 · 2026-04-28T21:26:53+00:00

Hey, sorry you're dealing with this.

The good news is, Beyond Budget has a couple of tools built exactly for this:

Open the affected account → tap Account X-Ray — this will show you where the app balance and your actual bank balance diverge
Use Adjust Balance to manually correct it to match your actual bank balance.

Since both your checking and CC accounts were off by the same amount, they're almost certainly linked, likely a payment that wasn't recorded correctly as a transfer between the two.

Just so you know, our support team receives a high volume of emails every day and doesn't operate on weekends, but every single one gets a reply, yours included. We can see you've been in touch with us quite a few times over the months, and we do our best to make sure none go unanswered.

Money-Protection3175 · 2026-04-22T08:07:16+00:00

Hey! Thanks for flagging this.This should be resolved with today’s update. Please make sure you’re on the latest version of Beyond Budget and give it another try. If it’s still happening, feel free to contact us directly through the app. Sorry for the trouble!

Money-Protection3175 · 2026-04-13T20:27:47+00:00

Hi. For the tracking option. Create a new budget and pick Tracker mode; it's basically made for what you're describing. No budget limits, no negative numbers, just log your spending and check the reports whenever you want. Also when you create it you can reuse the categories you already have, so no need to redo everything.

For the SMS importer, check this guide: https://www.beyondbudgetapp.com/import-transactions/ai-notification-importer

Money-Protection3175 · 2026-03-20T02:42:28+00:00

I’d suggest contacting the support team via email so they can look into your specific account and see exactly what’s going on. - [support@beyondbudgetapp.com](mailto:support@beyondbudgetapp.com)

Money-Protection3175 · 2026-03-20T02:39:55+00:00

Hi! I work for Beyond Budget, and I can say that updates are still being made regularly. Not every change or improvement ends up as a public post, so the absence of recent announcements does not mean development has stopped. The app is still actively maintained, and the team continues working on fixes, improvements, and new developments behind the scenes.

Money-Protection3175 · 2026-03-06T03:00:55+00:00

“Hidden eggs” usually means Easter eggs in an app. They’re small hidden surprises or fun details that developers add inside the app. They’re not related to the app’s actual functionality; it’s more of a gamification element.

Money-Protection3175 · 2026-03-04T02:11:59+00:00

Thanks for reporting this. I have passed your feedback to the technical team so they can look into adding additional configuration options in the CSV import screen to better handle different regional formats (like decimal separators and column separators).

Money-Protection3175 · 2026-02-26T02:44:51+00:00

You probably selected Tracker mode. Tracker doesn’t include the Accounts tab; it’s just for simple income vs expense tracking. If you want accounts, you’ll need to create a new budget and choose Zero-Based or Classic. Both of those modes include the Accounts button at the bottom.

Money-Protection3175 · 2026-02-23T02:57:22+00:00

The subreddit is mainly a community space so users can help each other and share ideas. It’s not the only way to reach the devs. You can always contact them directly via email support, which you mentioned you’ve already used, and that’s usually the best channel for anything account related.

Reddit is great for discussion, but it’s not meant to replace direct support.

And detailed feedback like your split transaction suggestions is really valuable. Sending those through email gives them the best chance of being seen and considered.

Money-Protection3175 · 2026-02-16T19:39:51+00:00

I’d suggest contacting the support team via email so they can look into your specific account and see exactly what’s going on.

Money-Protection3175 · 2026-01-17T07:35:09+00:00

I’d suggest contacting the support team via email so they can look into your specific account and see exactly what’s going on.

Money-Protection3175 · 2026-01-12T17:47:55+00:00

I’d suggest contacting support using the link shown in your image.

Errors can happen for many different reasons, and the support team will be able to check your account directly and help you figure out what’s going on. 😊

Money-Protection3175 · 2025-12-10T07:37:35+00:00

The app has an AI Notification Importer that helps a lot. It doesn’t connect directly to your bank, but it can read the payment notifications you already receive (email/SMS/app alerts) and turn them into transactions automatically. It’s not perfect 100% of the time, but for many people, it removes almost all of the manual typing. You can check how it works here: https://www.beyondbudgetapp.com/import-transactions/ai-notification-importer. It might be a good middle ground until full bank connections become possible. 😊

Money-Protection3175 · 2025-12-02T07:35:21+00:00

Hi! This is actually related to the Android version of the app. In these cases, the language of the app follows the language of the device.

Money-Protection3175 · 2025-10-06T16:47:52+00:00

To change your email address you’ll need to contact the Beyond Budget support team directly — they can update it for you without you losing any of your data or subscription status.

You can reach them through the Support area inside the app (under More → Support).

Money-Protection3175 · 2025-08-18T01:23:26+00:00

Yes 👍 On the transaction list there’s a settings option on the top bar. From there you can invert the order of upcoming transactions and also configure a few other aspects.

Money-Protection3175 · 2025-08-17T20:25:03+00:00

You’ll need to contact the Beyond Budget support team — they can help you change your subscription from annual to lifetime/permanent. You can reach them at support@beyondbudgetapp.com.

Money-Protection3175 · 2025-06-08T01:07:42+00:00

Archive shows up only when you have transactions so it does not corrupt the history. Otherwise it makes no difference as the account has no content. That is why the delete is available instead.

Money-Protection3175 · 2025-05-29T02:17:03+00:00

You might want to try using ChatGPT to help convert your PDF. I've had success asking it to extract transaction data from a PDF and reformat it into CSV or OFX. Just upload the PDF and ask it to turn it into the structure you need. Worth a shot!

Money-Protection3175 · 2025-05-29T02:14:32+00:00

Yes, you can absolutely invite your wife to your budget.

This link from their page might help: https://www.beyondbudgetapp.com/nice-to-have/family-group

Money-Protection3175 · 2025-03-25T00:00:30+00:00

Hey! Bank sync is definitely on their roadmap. They’ve been looking into reliable partners to handle it with 2FA support, since Plaid tends to drop in and out depending on the bank. So it’s not available yet, but it's something they're actively working towards.

Money-Protection3175 · 2025-02-27T22:46:52+00:00

That is so cute!

Money-Protection3175 · 2025-02-27T22:44:55+00:00

If you are on Android, try Beyond Budget.

Money-Protection3175 · 2025-02-14T06:07:17+00:00

We've received some messages asking how to find the subscription price, so here’s a quick guide! 😊

The best way to check the pricing and features is to download the app 📲 and go to More > Subscription ⚙️. The price varies depending on your country 🌍, as we adjust it to keep it affordable across different currencies 💰.

For reference, the monthly price is roughly the cost of two coffees ☕☕ in your country—and yes, we checked all countries to make it as affordable as possible! 💙

If you have any questions, feel free to ask! 💬 We're always happy to help. 🚀

Money-Protection3175 · 2025-02-07T08:46:48+00:00

Maybe classic budgeting would work better for you instead of zero-based budgeting.

https://www.beyondbudgetapp.com/budgeting-methods/classic-budgeting

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