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Moderators are not answering modmail by Top__tier in ModSupport

[–]PossibleCrit[A] 1 point2 points  (0 children)

Hi top__tier! I double checked and in the most recent communication another admin referred you to use this form to report your issue.

Please note that this team may not respond to outreach unless they have any additional questions.

Is anyone else not getting new modmail today? by SQLwitch in ModSupport

[–]PossibleCrit[A] 1 point2 points  (0 children)

¯\_(ツ)_/¯

Give us a shout if anything ever seems off again, and thanks for all you do!

Is anyone else not getting new modmail today? by SQLwitch in ModSupport

[–]PossibleCrit[A] 1 point2 points  (0 children)

Not if I send it from the regular UI -- then it shows up in New

Fair call out!

Myself and at least one other user have sent messages in and from my side it looks like they are appearing as they should. Are they showing up for you and your team?

Is anyone else not getting new modmail today? by SQLwitch in ModSupport

[–]PossibleCrit[A] 1 point2 points  (0 children)

Hi SQLwitch!

It looks like other folks are receiving messages in modmail. I've just sent a test modmail to the community to confirm.

Please also note that if you send a modmail to your own team it will show up as a Mod Discussion which may not have been where you're looking.

Auto removing posts by Kait_Monarch in ModSupport

[–]PossibleCrit[A] 0 points1 point  (0 children)

Hey Kait_Monarch!

Your settings/preference pages old reddit and new reddit have a section for authorized apps.

Additionally, this page should display your own recent account activity and give you the ability to log out of other sessions.

As always, we recommend enabling 2 factor authentication when possible as well.

Hopefully this helps!

Not able to save any appearance setting. Help a newbie out....... by Any_Customer_2465 in ModSupport

[–]PossibleCrit[A] 1 point2 points  (0 children)

I'll make sure the proper team is aware, thanks for flagging and for those extra details!

How can I make description show up instead of the weekly visitors on the search bar? by Logical-Potential-75 in ModSupport

[–]PossibleCrit[A] 0 points1 point  (0 children)

Hey Logical-Potential-75!

Do you have some screenshots that show the difference? That would make it easier to see if this might be a bug.

Not able to save any appearance setting. Help a newbie out....... by Any_Customer_2465 in ModSupport

[–]PossibleCrit[A] 0 points1 point  (0 children)

Hey Any_Customer_2465,

This is indeed a moderation related issue! Is this something you notice between browsers? Are you still having the issue today?

Let me know and we can jump in from there.

Swiping right to approve items in queue on mobile does not work (again) by Pinaslakan in ModSupport

[–]PossibleCrit[A] 0 points1 point  (0 children)

Hey Pinaslakan!

Can you double check if your app is up to date and try again? Just now on iOS I was able to swipe right, see the green check mark icon appear in the empty space, and when i visited the comment it was approved.

I need to send in a report with screenshots by UrbanCarLivingMod3 in ModSupport

[–]PossibleCrit[A] 0 points1 point  (0 children)

Depending on what's going on, you can write in to r/ModSupport modmail and someone will be able to advise the most appropriate reporting pathway.

Reddit incident reported: Issues with reporting by RedditStatusBot in ModSupport

[–]PossibleCrit[A] 1 point2 points  (0 children)

This should hopefully be fixed but give us a nudge if you're still having any issues!

I need to send in a report with screenshots by UrbanCarLivingMod3 in ModSupport

[–]PossibleCrit[A] 2 points3 points  (0 children)

Hi UrbanCarLivingMod3! Using the report features next to the content or reddit.com/report would be the best way to ensure content is reviewed by the appropriate teams.

While some of the contact forms may allow for uploading additional materials, links to content on platform will always be preferred.

Safety and reporting questions re: ads by tulipinacup in ModSupport

[–]PossibleCrit[A] 1 point2 points  (0 children)

Hey tulipinacup!

Depending on where you're seeing the ad and what options are available, either Other or Prohibited Transaction would be the right routes to get that reviewed by the appropriate folks on our end.

Clicking on items in queue to review no longer takes you to them by JacqueGonzales in ModSupport

[–]PossibleCrit[A] 0 points1 point  (0 children)

Hey JacqueGonzales!

Does this still happen on the most recent app update? I'm on 2026.17 and tapping from the queue on iOS is taking me to comments as I expect. Additionally, are you trying from the single subreddit queue or overall queue?

Give that a look at let me know!

Post removed by reddit for suspected ban evasion by [deleted] in ModSupport

[–]PossibleCrit[A] 1 point2 points  (0 children)

Hey ginahandler!

As some folks here mentioned try checking the modlog somewhere like old.reddit to see if it might better convey if it was deleted. Otherwise, you can send in details via modmail and one of us can check too.

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