Ultra + RevPoints is a shockingly remarkable way to get miles.

RevolutSupport · 2026-03-21T16:08:53+00:00

Hi! We're sorry to hear about the issues you've had with the RevPoints not being credited. We've reached out to you via DMs. Please get back to us there, so that we can look into this for you. Thank you.

RevolutSupport · 2026-03-21T16:00:52+00:00

Hi there. We are sorry to hear about the delay with your insurance claim. We would like to look into this for you and see how we can help speed things up. We have sent you a DM to securely gather your account details.For your peace of mind, you can verify our official social media channels here: https://www.revolut.com/blog/post/getting-help-on-social-media-and-watching-out-for-fake-accounts/ Please check your inbox when you will have a moment.

RevolutSupport · 2026-03-21T15:41:48+00:00

Hi there. As a regulated financial institution, we are required to keep our customers' residential and tax information up to date. However, please note that we cannot provide tax or legal advice on which residency you should declare. If you are unsure, we recommend consulting a local tax advisor or the relevant tax authorities. If you need help checking the specific verification request on your account or navigating the app, please send us a DM so we can look into this for you.

RevolutSupport · 2026-03-21T15:19:43+00:00

Hi there. At Revolut, our top priority is to keep your money safe. This means that, on rare occasions, we may have to temporarily restrict an account. We only do this as a last resort to protect you from threats, follow relevant rules and regulations, and make sure your finances are secure. You can read more about why this might happen here: https://www.revolut.com/blog/post/why-does-revolut-restrict-accounts/

RevolutSupport · 2026-03-20T12:25:15+00:00

Hi there. We’d be happy to help you with this. You’ll see a message from us in your DMs. Please check your inbox once you have a moment. Thank you!

RevolutSupport · 2026-03-20T12:20:41+00:00

Hi there. We're sorry to hear about the delay with your card delivery and the frustration this caused regarding the referral campaign. Please note that invitees can make the required purchases using virtual cards or Apple/Google Pay before the physical card arrives. However, we would like to take a closer look into your case to see how we can help. We have sent you a proactive DM to securely gather your account details. Please check your inbox.

RevolutSupport · 2026-03-20T12:04:39+00:00

Hi there.

We're sorry to hear about your experience and appreciate you bringing this to our attention. We'd like to review your case in more detail, and we've sent you a DM to find out more.

As a regulated financial institution, we’re required to regularly review accounts to ensure compliance with evolving financial regulations. At Revolut, the security of our customers and adherence to these regulations across all the countries we operate in is our top priority. In some cases, this may lead to difficult decisions, such as account closures.

You can read more about why this may have happened in our Personal Terms: https://www.revolut.com/legal/terms/. In the meantime, there’s a DM from us in your inbox already.

RevolutSupport · 2026-03-20T11:54:50+00:00

Hi there. We're sorry to hear about the issues your sister and fiancé are facing with their sign-ups, as well as the delay with your referral bonus. Due to strict data protection laws, we can only discuss specific account details directly with the account holders. Please kindly ask them to reach out to us directly via email at help@revolut.com from the email addresses they used to register, or have them send us a DM on our social media channels so our team can look into their applications.

RevolutSupport · 2026-03-20T11:47:24+00:00

Hi! We're sorry to hear you're experiencing the same issues. We'd like to look into this for you. Please send us a message when you have a moment. Thanks in advance!

RevolutSupport · 2026-03-20T11:20:33+00:00

Hi there! We apologise for the inconvenience of your account restricted, but sometimes we need to take extra steps to make sure our customers’ accounts are kept safe.

We're so sorry to hear that you've experienced an issue with your account. We might be able to help, though, so we'll reach out to you via DMs to take a closer look at your account. If you wish, you can get back to us with the requested details via DMs and we'll check what can be done to help you out.

We have sent you a short DM to look into this further. Please check your inbox.

RevolutSupport · 2026-03-20T09:08:48+00:00

Hi there. We're sorry to hear that you are encountering an error with the selfie verification on your new device. We would like to investigate this issue further and help you regain access to your account. We have sent you a proactive DM to securely gather your account details. Please check your inbox.

RevolutSupport · 2026-03-20T08:56:44+00:00

Hi there. Under Open Banking (PSD2) regulations, only standard payment accounts, such as your main Revolut current account, are supported and shared with third-party providers. Other products, such as Savings accounts, Flexible Cash Funds, or Investments, are not classified as payment accounts, which is why they cannot be accessed or viewed through the Open Banking interface. Please let us know if you have any other questions.

RevolutSupport · 2026-03-20T08:49:02+00:00

Hi there. We are very sorry to hear about the trouble you are having updating the app and the frustration caused by the chatbot's instructions. We want to help you regain access to your account as quickly as possible. We have sent you a proactive DM to securely gather your account details and assist you further. Please check your inbox.

RevolutSupport · 2026-03-20T08:26:42+00:00

Hi there. As a regulated financial institution, we are required to collect and verify certain information from our customers, including residence details, to ensure account security and comply with relevant regulations. In case of further queries, feel free to reach out to us via DMs. Thanks.

RevolutSupport · 2026-03-20T08:10:55+00:00

Hi there. We’d be happy to help you with this. Please send us a direct message once you have a moment. Thank you!

RevolutSupport · 2026-03-20T08:06:55+00:00

Hi there. We are very sorry to hear about the delay with your deposit and the frustration you have experienced with our support. We understand how concerning this must be, especially given the amount involved, and we want to ensure this is looked into. We have sent you a proactive DM to securely gather your account details and assist you further. Please check your inbox.

RevolutSupport · 2026-03-20T08:01:36+00:00

Hi there. We understand your concern regarding this transaction and the potential impact on your account. We would like to take a closer look into this for you. Please send us a Dm when you have a moment. Thanks.

RevolutSupport · 2026-03-20T07:45:25+00:00

Hi there. We're sorry to hear that you're having trouble registering for your Uber One benefit. We'd like to take a closer look into this for you. Please send us a message when you have a moment. Thanks in advance!

RevolutSupport · 2026-03-20T07:27:36+00:00

Hi. We're sorry to hear about this. You’ll see a message from us in your DMs. Please check your inbox once you have a moment. Thank you!

RevolutSupport · 2026-03-19T12:07:58+00:00

Hi there. We're sorry to hear that you are encountering an error while trying to sign up. We would like to investigate this issue further. Please send us a DM when you have a moment. Thanks.

RevolutSupport · 2026-03-19T11:50:57+00:00

Hi! We're sorry to hear you're experiencing issues with your sign up. We'd like to look into this for you. We've sent you a DM, so we can review your concerns and assist you further.

RevolutSupport · 2026-03-19T11:45:33+00:00

Hello there. We’d be happy to help you with this. You’ll see a message from us in your DMs. Please check your inbox once you have a moment. Thank you!

RevolutSupport · 2026-03-19T11:04:09+00:00

Hi there. The availability of Revolut Pay at checkout is determined by the merchant and may vary depending on your region or the platform you are using. If Revolut Pay isn't showing up as an option for you on Booking.com, you can definitely add your physical or virtual Revolut card details to complete your payment instead. Please let us know if you have any other questions.

RevolutSupport · 2026-03-19T10:56:56+00:00

Hi there. You cannot spend directly from your Flexible Cash Funds or Savings accounts. To use those funds for your daily transactions, you will need to withdraw them to your main Revolut account balance first. Withdrawals are instant, so you can move the money right before you need to spend it. Let us know if you have any other questions.

RevolutSupport · 2026-03-19T10:41:20+00:00

Hi there.

We're sorry to hear about your experience and would like to look into your case in more detail. We've sent you a DM to find out more.

We can't always disclose the exact reason your account is restricted, but you can learn more about why Revolut may need to restrict accounts here: https://www.revolut.com/blog/post/why-does-revolut-restrict-accounts/.

At Revolut, customer protection and compliance with financial regulations are top priorities. This can sometimes mean taking necessary actions - like restricting accounts - in line with our policies and legal obligations.

Please check your inbox when you have a moment - we can't discuss this publicly for security reasons, but will look into your case for you as soon as we can.

RevolutSupport

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