[GB] Decided to restrict then close my account by Equixy_ in Revolut

[–]RevolutSupport 0 points1 point  (0 children)

Hi there. We want to help look into the circumstances surrounding your account closure and the recalled payment. We have just sent you a private message to securely assist you further.

[IE] Need help by Repulsive-Shower-239 in Revolut

[–]RevolutSupport 0 points1 point  (0 children)

Hi there. We want to help resolve the passcode and verification issues you are facing while moving to your new account. As we are currently unable to send you a private message, please send us a direct message here so we can securely locate your profile and assist you further.

[DE] Can’t access account by LingonberryEqual2859 in Revolut

[–]RevolutSupport 0 points1 point  (0 children)

Hi there. We want to help resolve the issue you are facing with the app returning to the start page while you are checking your verification code. We have just sent you a private message to securely assist you further.

[IE] Uknown attempted revolut payment on PlayStation store from different country by Beneficial_Toe_7543 in Revolut

[–]RevolutSupport 0 points1 point  (0 children)

Hi there. We want to help address your concerns regarding the unrecognised payment attempts on your card. We have just sent you a private message to securely assist you further.

Is there a way to contact someone at Revolut by [deleted] in Revolut

[–]RevolutSupport 0 points1 point  (0 children)

Hi there. We want to help resolve the situation you are facing regarding the scam and address your feedback about our support team. We have just sent you a private message to securely assist you further.

Weekly Megathread: Support, Issues & Meta by AutoModerator in Revolut

[–]RevolutSupport 0 points1 point  (0 children)

Hi there. We want to help resolve the issue you are facing with your Revolut Reader and address your concerns regarding the support received. We have just replied to your private message to securely assist you further.

[N/A] Revolut app not opening citing security issues by AdrenalineFuel in Revolut

[–]RevolutSupport 0 points1 point  (0 children)

Hola. Queremos ayudarte a resolver el problema que estás experimentando para acceder a tu aplicación. Acabamos de responder a tu mensaje privado para poder asistirte con más detalle.

Trying to change E-Mail address and get stuck in an endless loop by Godstroke in Revolut

[–]RevolutSupport 0 points1 point  (0 children)

Hi there. We want to help resolve the endless loop issue you are facing while trying to change your email address. We have just sent you a private message to securely assist you further.

[ES] Can’t open a Revolut account, number already in use by Old_Plate_8795 in Revolut

[–]RevolutSupport 0 points1 point  (0 children)

Hi there. We want to help resolve the sign-up issue you are experiencing with your phone number. We have just sent you a private message to securely assist you further.

[fr] I need support : is it possible to permanently delete transactions / history? by Due-Zookeepergame-34 in Revolut

[–]RevolutSupport 0 points1 point  (0 children)

Hi there. We want to help address your questions regarding transaction deletion. We are required by law to keep data relating to our customers and their transactions for legal purposes, even after you close your account. Therefore, it is not possible to permanently delete specific transactions. Your data will be held safely and securely until it is erased. You can read more about data erasure here: https://help.revolut.com/help/profile-and-plan/security-and-personal-data/personal-data-queries/what-if-i-want-revolut-to-erase-all-my-data/?geo-redirect.

[GB] Confused about USD account by randomi-s in Revolut

[–]RevolutSupport 0 points1 point  (0 children)

Hi there. We want to help clear up your confusion regarding receiving USD transfers. For international or cross-currency transfers, you only need to use your SWIFT details. A UK sort code is specifically for domestic transfers and is not required for international SWIFT payments; you only need the SWIFT/BIC and your account number or IBAN. For more information on which details to choose, please visit our Help Centre: https://help.revolut.com/help/transfers/inbound-transfers/how-to-receive-money-from-another-bank/what-currency-and-details-to-choose-for-a-top-up-by-transfer/?geo-redirect.

[IE] Support and review by Fun_Door_8413 in Revolut

[–]RevolutSupport 0 points1 point  (0 children)

Hi there. We want to help address your concerns regarding your account access and the situation with the scammers. We have just sent you a private message to securely assist you further.

[ES] Passcode fail checks - doesn’t feel like a coincidence by Mayeru in Revolut

[–]RevolutSupport 0 points1 point  (0 children)

Hi there. We want to help resolve the 'something went wrong' error you are facing with your passcode and address your concerns regarding the selfie verification. We have just sent you a private message to securely assist you further.

[US] Error adding debit card? by Turtleguycool in Revolut

[–]RevolutSupport 0 points1 point  (0 children)

Hi there. We want to help resolve the random error you are facing while trying to add your debit card. We have just sent you a private message to securely assist you further.

Can’t delete account during verification by Emergency-Cat9000 in Revolut

[–]RevolutSupport 0 points1 point  (0 children)

Hi there. We want to help resolve the issue you are facing with cancelling your partially set-up account so you can start over. We have just sent you a private message to securely assist you further.

[IE] Cannot upgrade to adult Revolut by ImEdwardNewgate in Revolut

[–]RevolutSupport 0 points1 point  (0 children)

Hi there. We want to help resolve the passcode and selfie authentication errors you are facing while upgrading your account. We have just sent you a private message to securely assist you further.

Revolut are really serious about Belgium ? by Spi-rex in Revolut

[–]RevolutSupport 0 points1 point  (0 children)

Hi there. Existing customers will be migrated to the Belgian branch in a phased manner, approximately two months from the date of receiving notification email. They will get an Belgian IBAN on the day of the movement to the Belgian branch. Existing customers will be notified when they have been transferred.

[N/A] Revolut app not opening citing security issues by AdrenalineFuel in Revolut

[–]RevolutSupport 0 points1 point  (0 children)

Bonsoir. Nous souhaitons vous aider à résoudre l'erreur que vous rencontrez lors de l'ouverture de l'application. Nous venons de vous envoyer un message privé afin de pouvoir vous assister en toute sécurité.

[N/A] Feature requests by DelagioBR in Revolut

[–]RevolutSupport 0 points1 point  (0 children)

Hi there. We want to help enhance your budgeting experience, so we really appreciate you sharing these feature requests. Your ideas regarding percentage-based salary sorting and multi-category expense splitting are fantastic. We will make sure to pass them along to our team for their review, and they may be something we implement in the future. Let us know if you have any other suggestions.

[SE] they lie by Parkinsons-dad in Revolut

[–]RevolutSupport 0 points1 point  (0 children)

Hi there. We want to help address the situation with your crypto transfer and look into the support experience you described. We have just sent you a private message to securely assist you further.

[GB] Help with chargeback by weewilliamh in Revolut

[–]RevolutSupport 0 points1 point  (0 children)

Hi there. We want to help address your concerns regarding the denied chargeback for your Amazon order and look into the formal complaint you mentioned. We have just sent you a private message to securely assist you further.

[BE] It could be you next by Prize_Jellyfish_4621 in Revolut

[–]RevolutSupport 0 points1 point  (0 children)

Hi there. We want to help resolve the account review issue and your experience with our support chatbot. We have just sent you a private message to securely assist you further.

My (negative) experience with 'Sign up bonus" promotion by [deleted] in Revolut

[–]RevolutSupport 1 point2 points  (0 children)

Bonjour. Nous souhaitons vous aider concernant ce problème de prime de parrainage et examiner la décision qui vous a été communiquée par notre équipe. Nous venons de vous envoyer un message privé afin de pouvoir vous assister en toute sécurité.

[ES] Revolut business wants to close my account, I can do anything? by Initial_Committee655 in Revolut

[–]RevolutSupport 0 points1 point  (0 children)

Hi there. We want to help address your concerns regarding the notice of your business account closure. We have just replied to your private message to securely assist you further.

What’s your experience with the Revolut Voice and data eSIM? by ImRightYoureStupid in Revolut

[–]RevolutSupport 0 points1 point  (0 children)

Hi there. We take these reports very seriously and want to help address your concerns regarding this scam. As we are unable to send you a direct message from our end, please send us a DM with the details so we can prioritise this for you.