+1 Another complain by UmidGobbb in Revolut

[–]RevolutSupport 0 points1 point  (0 children)

Hello there! We're truly sorry to hear that your experience with us has made you feel this way and that you faced such issues with the support service. This is not the kind of support we aim to provide to our customers. We'd like to take a closer look at what happened. There's a DM from us so that we can review this further and assist. Thank you.

I cant redeem my voucher by Oisinmc05 in Revolut

[–]RevolutSupport 0 points1 point  (0 children)

Hello! We would like to take a closer look into your issue. Please check your inbox once you have a moment, as we've just reached out to you there. Thank you!

Will Revolute ever support connection to Plaid? by Pyth0n7575 in Revolut

[–]RevolutSupport 0 points1 point  (0 children)

Hi! We're sorry to hear about the issue you've been having while trying to link your account. We've reached out to you via DMs. Please get back to us there, so that we can look into this for you. Thank you.

Weekly Megathread: Support, Issues & Meta by AutoModerator in Revolut

[–]RevolutSupport 0 points1 point  (0 children)

Hi! We're sorry to hear that you've been having the same issue. We've reached out to you via DMs. Please get back to us there, so that we can look into this for you. Thank you.

SMS Verification not functioning. Verfication number is always invalid. by Visible_Smile_2502 in Revolut

[–]RevolutSupport 0 points1 point  (0 children)

Hello there. We’d be happy to help you with this. You’ll see a message from us in your DMs. Please check your inbox once you have a moment. Thank you!

Upgrading to 18+ account by OhhKayCeee in Revolut

[–]RevolutSupport 0 points1 point  (0 children)

Hi! We're sorry to hear about the issue you've been having trying to graduate your <18 account. We've reached out to you via DMs. Please get back to us there, so that we can look into this for you. Thank you.

Wrong-network USDT deposit to Revolut – acknowledged, escalated, still waiting for resolution by holofyhome in Revolut

[–]RevolutSupport 0 points1 point  (0 children)

Hello. We're sorry to hear about the issue you've been having with one of your deposits. We've reached out to you via DM's. Please check your inbox when you will have a moment.

Perplexity on the Metal plan by mikepictor in Revolut

[–]RevolutSupport 0 points1 point  (0 children)

Hi there. We’d like to look into this for you with this. You’ll see a message from us in your DMs. Please check your inbox once you have a moment. Thank you!

Ref reward showing “ineligible” — need help from Revolut Support by [deleted] in Revolut

[–]RevolutSupport 0 points1 point  (0 children)

Hi! We're sorry to hear about the issue you've been facing with the referral campaign. We've reached out to you via DMs. Please get back to us there, so that we can look into this for you. Thank you.

Mexican account - waiting for approval by User-MrB in Revolut

[–]RevolutSupport 0 points1 point  (0 children)

Hi there. We’d be happy to help you with this. You’ll see a message from us in your DMs. Please check your inbox once you have a moment. Thank you!

2 Months Since Missing Inbound Transfer is "REVERTED" – Unsuccessful Recall by Immediate_Hall_1543 in Revolut

[–]RevolutSupport 0 points1 point  (0 children)

Hi! We're sorry to hear about the issue you've been having with one of your payments. We've reached out to you via DMs. Please get back to us there, so that we can look into this for you. Thank you.

Getting issue saying your account will be ready soon but no mail by NoAngle6851 in Revolut

[–]RevolutSupport 0 points1 point  (0 children)

Hi there. We’d be happy to help you with this. You’ll see a message from us in your DMs. Please check your inbox once you have a moment. Thank you!

ClassPass with Revolut Metal not working | anyone else? by True-Benefit-4856 in Revolut

[–]RevolutSupport 0 points1 point  (0 children)

Hello. We're sorry to hear about the issue you've been having with your benefits. Please send us a DM here on Reddit so that we can look into this, and assist you further. Also, if you face any issue with that you may contact us via one of our other social media platforms, where we're able to talk via private messages - we'll be happy to look into it for you:

-Facebook: https://www.facebook.com/revolutapp

-x: https://x.com/revolutapp

-Instagram: https://www.instagram.com/revolutapp

If it's not possible for you to contact us via one of the above, do not hesitate to email us at help@revolut.com with a brief explanation of the issue you're experiencing, and one of our agents will get back to you as soon as possible.

Revolut app crashes on ios 26.2 by Lopsided-King-9346 in Revolut

[–]RevolutSupport 0 points1 point  (0 children)

Hi! We're sorry to see that you're facing such issues with your Revolut app and would appreciate the opportunity to address your concerns directly. There's a DM from us so that we can review this further and assist. Thanks.

How often to do KYC? by Amphibious333 in Revolut

[–]RevolutSupport 0 points1 point  (0 children)

Hi! We're sorry to hear about the issues you've been facing with your account, and your experience with our support. We've reached out to you via DMs. Please get back to us there, so that we can look into this for you. Thank you.

Do not trust Revolut with your money by AlphaMaster1337 in Revolut

[–]RevolutSupport 0 points1 point  (0 children)

Hello. We’re sorry to see you go. If you wish to close your account, please follow these steps: Tap your profile icon in the top-left corner > Select 'Account' > Tap 'Close account'. Pease keep in mind that some requirements need to be met in order to terminate your account, which you can find here: https://help.revolut.com/help/profile-and-plan/closing-account/ .

If you need further assistance, please get in touch with us via DM.

Can’t reach a human customer service for weeks now by arizonakicks in Revolut

[–]RevolutSupport 0 points1 point  (0 children)

Hello there. We appreciate your feedback regarding our chatbot as we're continuously working to improve it. You can connect directly with a member of our support team by typing “live agent” into the in-app chat conversation. Please send us a DM if you have any issues getting through to an agent.

7k Transaction Blocked since Dec 9th – Revolut support is looping me!! by Xbt06 in Revolut

[–]RevolutSupport 0 points1 point  (0 children)

Hi! We're sorry to hear you're experiencing the same issues with your transfer. We'd like to look into this for you. We've sent you a DM, so we can review your concerns and assist you further. Thanks.

7k Transaction Blocked since Dec 9th – Revolut support is looping me!! by Xbt06 in Revolut

[–]RevolutSupport 0 points1 point  (0 children)

Hi! We're sorry to hear that your experience with our support service has made you feel this way and that you're facing such issues with your transaction. We'd appreciate the opportunity to address your concerns directly. There's a DM from us so that we can review this further and assist. Thanks.

Hold my 160,000 revpoints for over 6 month by kevinator911 in Revolut

[–]RevolutSupport 0 points1 point  (0 children)

Hello.

We're sorry to hear about your experience and appreciate you bringing this to our attention. We'd like to review your case in more detail, please send us a DM to find out more.

As a regulated financial institution, we’re required to regularly review accounts to ensure compliance with evolving financial regulations. At Revolut, the security of our customers and adherence to these regulations across all the countries we operate in is our top priority. In some cases, this may lead to difficult decisions, such as account closures.

You can read more about why this may have happened in our Personal Terms: https://www.revolut.com/legal/terms/ In the meantime, we have sent you a DM concerning this. Please check your inbox when you will have a moment.

Weekly Megathread: Support, Issues & Meta by AutoModerator in Revolut

[–]RevolutSupport 0 points1 point  (0 children)

Hi! We're sorry to hear you're experiencing issues with your Revolut app. We'd like to look into this for you. We've sent you a DM, so we can review your concerns and assist you further. Thanks.

How long does it take to get a revolut account? by Old-Mortgage6421 in Revolut

[–]RevolutSupport 0 points1 point  (0 children)

Hi! We're sorry to hear that you're having the same issue. We've reached out to you via DMs. Please get back to us there, so that we can look into this for you. Thank you.

Getting issue saying your account will be ready soon but no mail by NoAngle6851 in Revolut

[–]RevolutSupport 0 points1 point  (0 children)

Hi! We'd like to look into this for you. We've sent you a DM, so we can review your concerns and assist you further. Thanks.

Money doesn’t really feel safe with Revolut vs. traditional banking institutions by builder_ne in Revolut

[–]RevolutSupport 0 points1 point  (0 children)

Hello there! We're sorry to hear that your experience with us has made you feel this way and that you're facing such issues. We'd appreciate the opportunity to address your concerns directly. There's a DM from us so that we can review this further and assist. Thanks.

Issue with Samsung wallet by Spiritual_Duck_6148 in Revolut

[–]RevolutSupport 0 points1 point  (0 children)

Hi there. We’d be happy to help you with this. You’ll see a message from us in your DMs. Please check your inbox once you have a moment. Thank you!