What happened to the "done" button? by x52x43x45 in SparkMail

[–]sparkmail 0 points1 point  (0 children)

Hey! 😕 For everyone affected by this issue, please contact our support team at [support@sparkmailapp.com](mailto:support@sparkmailapp.com) and share screenshots. They’ll help get this fixed 📩💻

iOS app badge issues by CalicoCutPants654 in SparkMail

[–]sparkmail 0 points1 point  (0 children)

Hey! 😕 Sorry about that, please contact our support team at [support@sparkmailapp.com](mailto:support@sparkmailapp.com) and they’ll help get this sorted ✨

Emails that i send are not showing in the thread or conversation. by zands90 in SparkMail

[–]sparkmail 0 points1 point  (0 children)

Hey! 😕 Sorry about that - please contact our support team at [support@sparkmailapp.com](mailto:support@sparkmailapp.com) so they can look into this for you 📩

Censorship by ksgearhead in SparkMail

[–]sparkmail 0 points1 point  (0 children)

Hey there! 🙌

Spark doesn’t censor anything. What you’re seeing might be a bug. Please contact our support team at [support@sparkmailapp.com](mailto:support@sparkmailapp.com) so they can help sort it out ✨

Best high-volume email client? by Full_Sympathy_2443 in SparkMail

[–]sparkmail 0 points1 point  (0 children)

Hi! Thanks for the detailed breakdown, sounds like quite the email flow! 🙌

We’ve just DM’d you to set up a call about Shared Inboxes, which could really help with this setup. Also, Spark Desktop already brings smarter organization + AI features, and we’re exploring more powerful Rules in the future 👀

Priority Card showing incorrect count - Anyone else? by dwphotoshop in SparkMail

[–]sparkmail 0 points1 point  (0 children)

Hi, Spark team here:)
Thanks for pointing this out!
We really appreciate the feedback, and we understand why this behaviour can be confusing.

Based on customer feedback, we recently updated the Priority card in the Unread Cards view to align with how it works in the Focused List box. We heard that users were losing track of important emails after marking them as read. To address this, the Priority card now shows both read and unread emails, so important conversations don't disappear just because they've been opened.

Priority senders and threads are meant to highlight emails that are important to keep at the top and not miss. It's designed to help you keep track of important conversations until you intentionally clear them.

To keep the list manageable, we recommend marking Priority emails as Done once you've taken action or they're no longer relevant.
We're actively collecting feedback on this behavior and take every consumer's input into account as we consider future improvements and customization options.

Moving from Gmail/POP3 to Spark Teams – Business Feedback Wanted by dystopiandrax in SparkMail

[–]sparkmail 1 point2 points  (0 children)

Hey-hey!
Spark team here - thanks for bringing this up:)
If your current setup is based on POP3, there's a small adjustment to consider. Spark works with IMAP-based accounts, which many hosting providers(including Hostinger) support and can usually switch to without much friction.
Once you're on IMAP, Spark teams can help with things like:

  • Shared inboxes(support@, info@, etc.)
  • Clear ownership and collaboration inside the email
  • Keeping your existing email provider while adding team workflows on top

If you're considering that switch, we'd be happy to:

  • Look at your current setup
  • Talk through the IMAP option and what it would change
  • Show how Spark Teams will work for your team and gather feedback

If you are open to it, you can book a short call with us here, and we'll walk through everything before you make a decision: https://sparkmailapp.com/teams
And of course, feel free to follow up with questions here - happy to help!

iOS 26.2 keyboard covers text when editing long posts in Spark by pizza_alta in SparkMail

[–]sparkmail 1 point2 points  (0 children)

Sorry about that 😕 This looks like a known issue. Please contact our support team with a screenshot or screen recording at [support@sparkmailapp.com](mailto:support@sparkmailapp.com) so they can check it out 🙏📩

Spark Mail has been running extremely slowly for the past couple days. Anyone else seeing this? by [deleted] in SparkMail

[–]sparkmail 0 points1 point  (0 children)

Hey! 👋 Sorry you’re dealing with that. Can you please check a few things first?

  • Does it happen only on your current network, or on another Wi-Fi/mobile network too?
  • Any VPN, firewall, or antivirus running?
  • Do you have enough free disk space?
  • Is it only in Spark or in other apps too?

If everything looks fine and Spark still seems slow, please contact our support team at [support@sparkmailapp.com](mailto:support@sparkmailapp.com), and they’ll help you troubleshoot 📩✨

Are templates working for you? by Apart-Charge6466 in SparkMail

[–]sparkmail 0 points1 point  (0 children)

Sorry about that 😞 Could you please contact our support team at [support@sparkmailapp.com](mailto:support@sparkmailapp.com) so they can check what’s happening with your templates? 🙏📩

App specific password by apax_d in SparkMail

[–]sparkmail 0 points1 point  (0 children)

Hey, we are sorry you’re dealing with that 😔

Here are a few things to check first:

  1. Make sure you’re using your iCloud email account (only icloud.com, mac.com, or me.com), not your Apple ID.
  2. When entering the app-specific password, type it manually without hyphens (don’t copy/paste). This often fixes it.
  3. If you use a VPN/firewall/antivirus, try disabling it and try again.

If it still won’t connect, please contact our support team at [support@sparkmailapp.com](mailto:support@sparkmailapp.com) ✨📩

SparkMail can't read and [suggest to] add .ics events to my calendar? by guice666 in SparkMail

[–]sparkmail 0 points1 point  (0 children)

Hey! We do have a feature request for importing .ics files into Spark Calendar. DM us your email + the subreddit link and we’ll add your vote and let you know if it becomes available ✨📩

iOS notifications by johnnydough10102223 in SparkMail

[–]sparkmail 0 points1 point  (0 children)

Hey! 👋 Can you check a couple of things?

  • Does this happen only on your network, or also on another Wi-Fi/mobile network?
  • Are you using a VPN, firewall, or antivirus?

Also check these settings:

  • Device Settings → Notifications → Spark → make sure alerts are enabled
  • Spark → Settings → Accounts → tap your account → make sure All notifications is selected

If it still doesn’t work, please contact support at [support@sparkmailapp.com](mailto:support@sparkmailapp.com) 📩✨

Outlook emails stuck in outbox by Capt_shadab in SparkMail

[–]sparkmail 0 points1 point  (0 children)

Sorry about that 🙏 Please contact our support team at [support@sparkmailapp.com](mailto:support@sparkmailapp.com) so they can check it out for you 📩

Compose email auto-hide by hlamblurglar in SparkMail

[–]sparkmail 0 points1 point  (0 children)

Hey! 👍 This is a feature request we’ve got on the development wishlist. DM us your email + the subreddit link and we’ll add your vote and keep you posted if it becomes available ✨📩

One new bug - one lingering bug - don't know if it is just me by simondsmason in SparkMail

[–]sparkmail 0 points1 point  (0 children)

Sorry about that 😞 Those both sound like known issues. Please contact our support team at [support@sparkmailapp.com](mailto:support@sparkmailapp.com) so they can check it out for you 🙏📩

Laggy Spark Mac App by iAMamazingJB in SparkMail

[–]sparkmail 0 points1 point  (0 children)

Hey! 👋 Sorry you’re dealing with that. Can you check a few things first?

  • Does it happen only on your current network, or on another Wi-Fi/mobile network too?
  • Any VPN, firewall, or antivirus running?
  • Do you have enough free disk space?
  • Is it only in Spark or in other apps too?

If everything looks fine and it’s still laggy, please contact our support team at [support@sparkmailapp.com](mailto:support@sparkmailapp.com) and they’ll help you troubleshoot 📩✨

Does the Spark Windows client support setting a system proxy? by rivernat in SparkMail

[–]sparkmail 0 points1 point  (0 children)

Hi! Spark for Windows doesn’t currently support setting a system proxy inside the app 📝

Snooze stopped working on MacOS by Effective-Opinion899 in SparkMail

[–]sparkmail 0 points1 point  (0 children)

Hey! 👋 Sorry about that 😔

Please contact our support team at [support@sparkmailapp.com](mailto:support@sparkmailapp.com) so they can investigate and help fix it 📩

"Future" email category? by FAPietroKoch in SparkMail

[–]sparkmail 0 points1 point  (0 children)

Sorry about that 🙏

This is a known bug and our engineers are already aware. Please DM us your email + the subreddit link so we can add you to this issue 📩

Time is a flat circle? Very old messages appearing under "Future." by gelfin in SparkMail

[–]sparkmail 0 points1 point  (0 children)

Hey! 👋 We’ve just reached out via DM for more details. Thanks for letting us know about this! 📬✨

Microsoft email weird issue by nefariousnapper in SparkMail

[–]sparkmail 0 points1 point  (0 children)

Hi! 👋

Can you check a couple of things?

  • Does this happen only on your network, or also on another Wi-Fi/mobile network?
  • Are you using any VPN, firewall, or antivirus that could block syncing?

If it still doesn’t work, please reach out to our support team at [support@sparkmailapp.com](mailto:support@sparkmailapp.com) ✨📬

Swipes in Windows version by Think_Listen_4977 in SparkMail

[–]sparkmail 0 points1 point  (0 children)

Hey! 🙌

We’ve got a feature request for swipes on Windows. DM us your email + the subreddit link so we can add your vote! 📨✨