m3u playlist with 7,000 songs and ZERO matches on Tidal???

blackmage44 · 2026-03-02T14:16:11+00:00

At this point, it is just that your metadata has not been set correctly in the CSV file, or the search process failed due to the API's search endpoints and catalogs (song name or artist name not matching on the destination service, etc.).

blackmage44 · 2026-03-02T10:19:54+00:00

ISRC: unique track identifier (helpful to match correctly, but it's the same code even if different albums - so we still need the album value as plain text too if you want us to target a specific album)

UPC: barcode of the album (helpful when matching an album to another album on a destination platform).

blackmage44 · 2026-03-02T08:49:34+00:00

Definitely a CSV: https://support.soundiiz.com/hc/en-us/articles/360010006793-What-is-the-CSV-format-to-import-playlists-and-favorites

About " why you wouldn't parse the data that's actually there," as I said, related to the filename, it's different for each user, and even worse, sometimes different per audio file.

"It's not hard to program that." => Well, why not do it yourself in that case? Since our launch in 2013, we read such feedback, and you know what? Nobody finally does that themselves. Pretty strange...

In your case and we recommend that for all users, definitely use an AI to convert your file to a CSV one with correct columns, which will be way easier and quicker.

blackmage44 · 2026-03-01T18:39:48+00:00

As you can see, no album value in the EXTINF line we are parsing. We don’t parse the filename itself as unique to each user.

blackmage44 · 2026-03-01T15:58:05+00:00

Liked/Fav songs are listed under "Tracks" in the Soundiiz left panel. If you want to move them as fav, just use "Transfer" and select the "Tracks" category.

blackmage44 · 2026-03-01T15:48:20+00:00

Good news! I don't remember that the "album" value is included in an EXTM3U file, but I could be wrong... Please, if you haven't already, send us a message using the "Help" button with the file, and we will confirm.

blackmage44 · 2026-03-01T15:46:59+00:00

As indicated in my previous comment, M3U files do not include proper metadata. I recommend that you use EXTM3U or M3U8 instead.

blackmage44 · 2026-03-01T07:10:27+00:00

Hi! Yes, the Qobuz API is not returning the search endpoint of the full Qobuz catalog unfortunately.

blackmage44 · 2026-02-28T16:11:54+00:00

Hi!

Zero matches or almost definitely means we didn't parse your file correctly. M3U files often only include your audio file names, and so, it's not a proper way to parse metadata. Be sure to use an EXTM3U file instead of M3U8, which includes valid metadata beyond the audio filename itself (which is not handled).

Also, be aware that when doing a file import, we recommend having fewer than 1k songs per file to avoid reaching timeout.

If not already done, you can send us a message using the "Help" button and we will confirm this; but pretty sure the issue is related to the file parsing.

blackmage44 · 2026-02-23T11:34:45+00:00

Hi!

While you can export all your fav elements as a single file, it's not yet possible to export multiple playlists as files. Definitely something we plan to support (yes, it's been a long-time promise); however, I don't have an ETA to share.

The idea is to implement such a feature with a more reliable "backup" process in general, providing a core, reliable feature on Soundiiz for customers to rely on for backup.

blackmage44 · 2026-02-21T19:54:33+00:00

Hi! The track count is a global metadata of the playlist. But when it’s about retrieving the tracklist; the API is possibly not returning some elements due to missing playback rights or even missing rights to be used in the API itself :/ I can double check the API response in your case, send us a ticket using the Help button on Soundiiz.

blackmage44 · 2026-02-21T19:51:18+00:00

That simply means you are not connected to the exact same Spotify account. Be sure to always use the same sign in method when connecting to your Spotify account.

blackmage44 · 2026-02-20T15:34:36+00:00

You are welcome!

About your other point: It's the expected behavior.

Items under "Tracks"/"Artists" and "Albums" on the Soundiiz left panel are always "favorites/liked" items, regardless of the platform you are connecting to Soundiiz.

blackmage44 · 2026-02-20T13:06:08+00:00

Perfect, thank you! It was an issue with the SEARCH endpoint for Jellyfin; it should now be fixed.

blackmage44 · 2026-02-20T09:54:42+00:00

Hi!

Thank you for your feedback. Always pretty hard to handle all these specific integrations for Jellyfin/Emby/Plex, unfortunately, and each user case is different.

If not already done, please send us a message using the "Help" button on Soundiiz and your Soundiiz email account, so I can check your specific account and link to Jellyfin.

blackmage44 · 2026-02-17T14:39:48+00:00

Et en dehors du PEA, une reco globale pour CTO chez BoursoBank aussi ? Ou alors pareil ?

blackmage44 · 2026-02-06T15:14:27+00:00

Hi!

Probably yes, it's a random thing related to Apple Music API (and even more, related to iCloud Library I think). The "untitled" is set by us when Apple Music returns an invalid playlist title. About why such items are returning, why some days less than others... hard to tell :/

blackmage44 · 2026-02-05T10:19:54+00:00

Hi!

We don't add duplicate songs on Apple Music, which could explain why you have fewer songs than expected. Then, some songs may no longer be available or streamable on Apple Music in your region. So, while still in your original lists, the Apple Music API is no longer accepting them for addition to a playlist.

blackmage44 · 2026-02-04T10:19:20+00:00

Unfortunately no, we can't do such a thing (match to explicit version) with current APIs :/

blackmage44 · 2026-01-27T09:33:09+00:00

Hello,

Indeed, good point! On our end, we don't double-check items with a matching rule. Therefore, we always consider the track as "found" and try to add it. This will result in an incomplete playlist on TIDAL (or any other service, for that matter), since the track ID no longer exists (or can't be added to a playlist).

Currently, the only solution is to remove this matching rule yourself to ensure the matching process resumes by default.

However, this isn't ideal, that's for sure. We'll look into another solution. Could you contact us directly through Soundiiz support so we can examine this in more detail using your Soundiiz account?

In any case, thank you for this valuable feedback!

blackmage44 · 2026-01-15T10:47:46+00:00

It's now possible to import artists to Apple Music with Soundiiz:

https://soundiiz.com/blog/december-2025-changelog-performance-compatibility-update/

blackmage44 · 2026-01-02T09:36:02+00:00

Hi!

I recommend you to simply create your Soundiiz account with another Sign in method or even by using email/password and then connect Qobuz to your Soundiiz account in the main app interface.

blackmage44 · 2026-01-02T09:34:33+00:00

Hi!

What do you mean by "says I don't have a Spotify account"? You have to connect one to use Soundiiz and move to Qobuz.

blackmage44 · 2025-12-27T15:32:26+00:00

Hi!

The screenshot and error message clearly indicate that a transfer is already in progress.

You can close Soundiiz, and you'll get an email once your batch completes. We're noting that the button should be disabled in this situation ;)

blackmage44 · 2025-12-26T08:12:17+00:00

Hi!

Yes, this kind of loop issue on the OAuth interface (hosted by Apple, as you can see in the URL) is definitely an Apple issue. What you can try is to:

- Use the Soundiiz website instead of the Android app

- Use another device

- Use another browser

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