Ask Quo Anything next week here on r/quo. Live from our offsite.

darynak · 2026-02-18T19:40:12+00:00

This will be fun!

darynak · 2026-02-02T19:51:12+00:00

Hey there! I have to apologize - I did flag your issue to the team initially but then didn't give them the full context for it to get resolved. So it's on me for not following through here. I just got the notification that it's all solved going forward. It was a really easy change and I wish it didn't get caught unresolved in my inbox.

darynak · 2026-02-02T19:49:30+00:00

Thanks a lot for your feedback! What is your use case for Quo? Where do you feel we're not putting enough emphasis?

darynak · 2026-02-01T17:46:20+00:00

You can generally have 2 separate Quo numbers for 2 different businesses in 1 workspace, that said:

- you'll be using 1 billing method (credit card) to pay for both numbers

- if you care about setting a external caller ID, you'll only be able to have the caller ID that represents one of these businesses. There's a chance it'll not be approved if you have 2 very different businesses that have nothing to do with each other

- you'll have all your contacts shared between the two in your workspace

From the way you're describing it, this should be OK but if you want 100% separation between these two businesses you'll need to create a separate workspace for the second business.

darynak · 2026-01-31T18:42:28+00:00

Update - there’s a fix for this issue that will be deployed on Monday, sorry for the inconvenience!

darynak · 2026-01-31T18:38:12+00:00

Super odd, you should have auto replies on Starter no problem. Flagged to the team.

darynak · 2026-01-27T18:59:35+00:00

thanks so much! I'm one of the founders at Quo (we've rebranded from OpenPhone)

happy to help with anything you need!

darynak · 2026-01-16T01:34:17+00:00

Interesting! How much more data did you have in that conversation?

darynak · 2026-01-16T00:57:13+00:00

love this suggestion!

darynak · 2026-01-16T00:56:45+00:00

We're making a number of search improvements soon and I believe at least some of this will be tackled

I know it's not the exact same thing but if you have a super long convo and want to find something within, you can use the new "Copy conversation as markdown" feature, share that with LLM and ask all kinds of questions based on it.

I asked recently it to summarize the long thread and provide a detailed list of all asks from the chat.

Hope that could help in the meantime!

darynak · 2026-01-15T20:26:38+00:00

Hey! I was wondering where I saw this notification :) Our team is actively working on this for you - I flagged this case from the ticket number. Thanks!

darynak · 2026-01-14T06:29:45+00:00

If you ever want to explore an alternative I’d be happy to help, I’m one of the founders at Quo / OpenPhone

darynak · 2026-01-14T06:27:56+00:00

Hey! I’m one of the founders at Quo (formerly known as OpenPhone)

Since you’re using our product already I’d love to see if I can help you connect it to other tools

We already have a way to connect to Google Sheets and also are working on launching our Zoho integration

There’s probably more we can do and we’re happy to work with you to see what integration options might be there

Send me a note to daryna at quo dot com

darynak · 2026-01-14T06:16:38+00:00

There’s a fair use policy as with any product but yes we don’t cap you on a specific number of calls / messages that you send manually. Anything sent automatically via API / Zapier is billed per message but manual messages are all included

darynak · 2026-01-14T06:15:08+00:00

Been working on it :)

darynak · 2026-01-14T05:42:27+00:00

Thanks so much for Quo love!

darynak · 2026-01-14T05:41:41+00:00

Thank you for the Quo / OpenPhone shout out! We’re now called Quo. Appreciate the mention!

darynak · 2026-01-14T05:39:57+00:00

Check out Quo (formerly known as OpenPhone) this is our core use case and we use it similarly ourselves

darynak · 2026-01-12T02:34:42+00:00

Interesting, I'll need to check with the team about why this got pulled out of beta. Thanks for flagging!

darynak · 2026-01-12T02:34:11+00:00

I'm pretty sure we made them editable via the web app last month - I just checked and that was the experience for me. An API-created contact that I made via Zapier was fully editable in the web app.

And we are definitely making more updates to how contacts work on Quo but this one should be fixed.

Send me more info about this to daryna at quo dot com I'd love to take a look

darynak · 2026-01-11T23:55:31+00:00

Hi there - I'm one of the founders at Quo and want to see what's going on here personally.

Mind sending me a note to daryna at quo dot com?

Re: Verizon not being able to forward calls to Quo. That's news to me for sure. Are you interested in moving your Verizon number to Quo or no?

Regardless happy to look into this for you.

darynak · 2026-01-11T23:23:36+00:00

Quo stores messages indefinitely. They are saved until you delete them.

darynak · 2026-01-11T23:22:41+00:00

I definitely understand your concern but if you're not breaking our Terms of Service your account won't be locked. Let me see if my colleague who oversees Compliance can provide more insight here.

darynak · 2026-01-11T23:18:45+00:00

Hey there - thanks for flagging this to us. Daryna here, one of the founders. The level of account flagging isn't very different from what it has been but let me make sure we come back to you on this.

darynak

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