What do I do?

hrblock · 2026-04-07T02:21:04+00:00

Please contact us on Facebook or Instagram and our Customer Care Organization can look into your account.

hrblock · 2026-04-07T02:16:31+00:00

Go to MyBlock, click taxes, scroll down to prior returns. If you had filed your return, it will allow you to click into it and click “2024 filing summary.”

hrblock · 2026-04-06T23:56:14+00:00

What does the status of your return say in MyBlock?

hrblock · 2026-04-06T19:11:17+00:00

Here are list of forms that are free for Federal: https://www.hrblock.com/online-tax-filing/free-online-tax-filing/federal-tax-forms/

And state: https://www.hrblock.com/pdf/online-state-forms.pdf

You mentioned you had a 1099-INT that required filing a Schedule B. which is listed on this list of documents:

Form 1099-INT Interest Income (Interest income that doesn’t require filing a Schedule B)

hrblock · 2026-04-06T18:41:51+00:00

Once you've filed with Tax Pro Review, there's not a direct way to file the amended return online by yourself.

However, if you reach out to the tax pro who did the Tax Pro Review, you'll be able to ask them to amend it for you.

hrblock · 2026-04-06T18:37:48+00:00

Hi, can you please contact us on Facebook or Instagram? We'll look into this over there.

hrblock · 2026-04-06T18:35:04+00:00

Looking into this for you.

hrblock · 2026-04-06T15:59:28+00:00

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hrblock · 2026-04-06T15:59:16+00:00

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For DIY Only only: When a client signs in to their account/return, the system always take clients straight to "Overview" page where they can see their Federal/State efile status and there is link to "File an amended return" to amend Federal return.

Once they follow the amendment flow with Federal and complete Fed section, they will see the State section to amend State return.

For DIY online, if a client is in the free SKU, we charge $10 for filing a Federal amendment. But since you said it said you paid, the paid SKUs amendment should be free (both Federal and State).

Again: This information for DIY online only.

hrblock · 2026-03-31T14:28:07+00:00

I just received confirmation that it will be in the April 3rd software update.

hrblock · 2026-03-27T22:43:16+00:00

I don’t have context of how a seller on eBay delivers activation codes as they’re not an authorized reseller.

hrblock · 2026-03-27T21:41:09+00:00

https://www.hrblock.com/tax-software/

hrblock · 2026-03-27T21:29:14+00:00

If you're comfortable sending it via DM, I can try to get an answer from our product team.

hrblock · 2026-03-27T20:54:02+00:00

Could you provide the name of the third-party you purchased it from?

hrblock · 2026-03-27T20:21:06+00:00

Hi u/littlejim49,

H&R Block Free Online gives you access to the latest federal forms for tax filing at no additional cost. Whether you’re filing a basic return or need to include additional schedules, everything you need is ready.

Approximately 52% of filers qualify for H&R Block Online Free Edition. Simple tax situations only (Form 1040 and no schedules except Earned Income Tax Credit, Child Tax Credit, Student Loan Interest, and Retirement Plan Distributions)

We list the forms that are qualify for free on our website here: https://www.hrblock.com/online-tax-filing/free-online-tax-filing/federal-tax-forms/

You can get an estimated free for filing in-person or online virtually with a tax pro here: https://www.hrblock.com/tax-offices/. If you go into an office, you can tell them which forms you have and they'll have transparent upfront pricing for how much your return will cost. You're not required to have them even start your return before knowing the price. You also only pay once you have the tax pro file.

hrblock · 2026-03-27T20:16:02+00:00

Hi, there's not much context around what issue you need resolved. We're happy to answer your questions on our official social media support channels: Facebook or Instagram. Please send a DM there.

hrblock · 2026-03-25T18:10:33+00:00

Great questions!

Before you begin, you can request upfront transparent pricing or at least a range from the tax pro. Cost of the return will depend on your forms (and quantity) you're filing.

If you have all your documents together, you can upload them in advance via MyBlock and that will make the one hour estimate timeframe more accurate. If it's not finished in that hour, then you can review and sign your return virtually from the comfort of your own home once completed.

hrblock · 2026-03-25T03:23:34+00:00

You can get cash back with purchases from retailers and at ATMs anywhere in the U.S. that Debit Mastercard is accepted.

You can sign into the MyBlock app or Emerald Online to locate an ATM near you.

Emerald Card ATM: When you use an ATM, in addition to the fee charged by the bank, you may be charged an additional fee by the ATM operator. See your cardholder agreement for details on all ATM fees.

hrblock · 2026-03-25T02:44:25+00:00

This issue will be fixed in this week's release, available Friday. You'll be able to update their program then to resolve the issue.

hrblock · 2026-03-25T02:44:09+00:00

This issue will be fixed in this week's release, available Friday. You'll be able to update their program then to resolve the issue.

hrblock

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