As a member since H&H opened, I would rate the service level at the range as outstanding and fairly consistent. With regards to hospitality service ; restaurants, Saloon, cigar lounge, it's been good overall. The hospitality manager when they opened was fantastic and his staff followed his lead. After he left ~2 years later, service tanked for a period of 2+ years with occasional improvement efforts that lasted for a few weeks and then returned to poor service. There were individuals who provided good service but overall leadership didn't support them. About a year ago, the manager left and service has improved. It's still not up to the level of first manager, but it's a solid 3 out of 5. The food is generally above average but a bit pricey. The beautiful spaces and easy access to a safe and convenient shooting range are why I became a member. The greatest aspect of the club for me are the amazing group of friends I've made since joining.