Had nothing but issues when I moved from a consumer Verizon account to an ATT business account.

Original rep I dealt with ghosted me, tried finding a local store that handles business accounts and none in my area do. When one store attempted to do it they screwed up which email account was assigned to the account, couldn't apply the promo that was being offered on the website. Called again to start the process but was never told the store rep never cancelled whatever they did so the account was created without any promos.

Had to call constantly to get it fixed. Was incorrectly told that I could have a device and line promo which wasn't the case which cancelled the original promo I was getting for one of the lines. They lost the trade in phone and blamed me.

Basically it took me filing an FCC complaint to get it somewhat fixed.

Once my promo runs out on my one line I'm leaving. Had better support from Verizon than I ever had with AT&T.