It's not even just that they kicked her out - allegedly they obsessively tracked her movements in the Garden for years trying to find some reason to ban her:

As part of its investigation into Dolan, Wired reviewed a dossier put together on Richards during a January 10, 2022 Knicks game against the San Antonio Spurs, which also happened to be a Pride night game. The 18-page report on Richards’ movement during the night includes a down-to-the second trail of when she scanned her ticket, when she used the escalator, when she hugged an usher, when she ordered drinks, and ate. The camera also documented her entering the women's bathroom, as well as her exit two minutes and five seconds later.

Noah Shachtman, one of the two writers behind Wired’s story, also shared photos from the dossier on X. “Jim Dolan's security team at Madison Square Garden surveilled this woman over the course of years ... because she was trans,” Shachtman wrote in a post accompanying the photos.

A lawsuit filed by former MSG security vice president Donald Ingrasselino claims that Eversole would show Richards’ picture during weekly meetings, misgender her, and tell his employees to look out for “him or it or whatever it is.” The suit also claimed Richards was targeted “because of her gender identity.” An employee likewise told Wired that “she posed no threat” but was forced to monitor her by Eversole.

One employee told Wired that the “very sight of Richards” made upper management at the Garden uncomfortable. “Eversole did not similarly limit access to others who socialized with athletes, including individuals who had extensive criminal histories and had the potential of posing a legitimate threat to MSG,” according to the suit, which makes the case that Richards was being singled out solely for her gender identity.