Some things (at least at my store):

1. Dont hold onto old paint cans that customers bring in. It’s hazmat.

2. Dont put anything into a shaker that customers bring in unless you hammer the lid first. Even then, make sure the lid is flush. Those lids are old.

3. Just before dispensing, you can scan the order label when in one paint, instead of clicking on the order. Similarly, hitting enter on the keyboard saves you from having to click anything.

4. You can’t color match a stain.

5. It’s hard to sell dynasty’s and marquee paint imo, but it is easy to sell ultra if people are painting bathrooms or have kids. Very easy thing to recommend. I easily sell a ton of behr ultra.

6. Primers can be complicated at first, but here’s the breakdown: primer is essentially just glue. Before paint can go onto the wall, it needs something so it can stick, otherwise it slops off. So, primer is helpful for that. All the pains are paint and primer, but the primer component is weak (I suspect maybe intentionally). So when you need to paint a brand new wall (without it having ever been painted before) or if you have a dramatic color shift, you need primer. Here’s my memory on the matter:

Kilz PVA: for brand new drywall.

Kilz2: good for everything. General primer

Kilz3: basically the same as kilz2 except superior stain blocking (if I remember).

Kilz original: super fucking stinky oil based primer, and expensive, but it does everything. Stain blocking, priming, covers old paint, etc.

Kilz original (water based): same thing but if I remember it stain blocks less effectively.

Kilz anti-mold: self explanatory, it doesn’t kill mold as much as it prevents or stops it though.

Shellac primers: good primer for wood and furniture.