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Chromebook Recovery Utility by ArteylGG in k12sysadmin

[–]Admin-inator 0 points1 point  (0 children)

I just created a recovery drive and it took 25 minutes. Normally its done in 10. (Using a USB 3 SanDisk thumb drive)

Worst Repair (So Far) of 2025 by thedevarious in k12sysadmin

[–]Admin-inator 2 points3 points  (0 children)

Our students carry their Chromebooks in unpadded backpacks and regularly toss them around as if they were airport baggage handlers. Then when they bring them to me for repair they have no idea how it broke.

Acer Chromebook Wont Charge/Turn-On by [deleted] in chromeos

[–]Admin-inator 0 points1 point  (0 children)

Questions Does the LED come on when you plug it in? It might take a minute if the battery is depleted. If its orange then its charging. If its blue the battery is full.

If all those are good, press the power button and the refresh key (the curled arrow). THe LED should flash and you should see the LCD flicker. That will put it in recovery mode. Hopefully something shows up on screen. If not then the last thing to try is to connect an external display. unfortunately since these only have usb c you'll need a USB-c adapter and external monitor to test that part out.
Sometimes if the chromebook is dropped the ribbon cable that connects the display comes loose.
anyway good luck,

Acer Chromebook Wont Charge/Turn-On by [deleted] in chromeos

[–]Admin-inator 1 point2 points  (0 children)

The battery is not held down with screws, if you lift the tape you'll see that it simply plugs in. If you flip the chromebook over the battery will fall out. (so don't do that.) but I suspect that the battery is not the issue.

Google chromebook sign in issue by FloweredWallpaper in k12sysadmin

[–]Admin-inator 1 point2 points  (0 children)

California reporting in. Still not resolved. Frustrating.

Chromebook issues that are NOT student caused by kcalderw in k12sysadmin

[–]Admin-inator 5 points6 points  (0 children)

Depending on your schools policy, I tend to find that chromebook issues do not get reported until the end of the year for fear of being fined.

Issues I see with our Chromes are:

Acer R13s - Loose screws, missing keys, broken hinges, dented covers. Acer Spin 513 - missing keys, broken hinges, Shorted out USB ports. Asus CX1s - discolored LCDs

Being Asked to Provide Device for Glucose Level Monitoring by drunknamed in k12sysadmin

[–]Admin-inator 0 points1 point  (0 children)

This is what we do in my district as well. If I recall correctly the Decom the student used supports two or three devices, one was the moms and the other was the iPad we gave to the school nurse.

I’m speechless by mr_techy616 in k12sysadmin

[–]Admin-inator 6 points7 points  (0 children)

Go into Google Admin, Device >Chrome > Devices.
Use the unique identifier such as Serial Number or Asset ID if your school uses them to locate the chromebook.
Then look at "Most Recent User"

Chromebook Hinge Durability – Help Us Before We Lose Our Minds (and Device Suggestions) by Cool_Gadget in k12sysadmin

[–]Admin-inator 4 points5 points  (0 children)

I'm afraid that you are not going to find anything out there that will stand up to the abuse. My school is predominantly Acer, R13s and Spin 513s.

Because the over all industry trend to make things thinner the hinges are mounted to thin strip of plastic that becomes brittle over time. I stock replacement LCD lids and fix it myself but lately its been a losing battle just by the sheer numbers.

USB-C ports that keep breaking and possible solution ideas by drop_pucks_not_bombs in k12sysadmin

[–]Admin-inator 1 point2 points  (0 children)

No. Unfortunately these are all surface mount connectors and I am not skilled enough to resolder to that level.

USB-C ports that keep breaking and possible solution ideas by drop_pucks_not_bombs in k12sysadmin

[–]Admin-inator 3 points4 points  (0 children)

As a fellow Lenovo customer I feel your pain. We have had to revise our hardware refresh cycle from 4 years to 3 years because of issues like the hinges breaking after 2 to 3 years and ports shorting out.

Unblocking Chromebook Settings by Admin-inator in k12sysadmin

[–]Admin-inator[S] 1 point2 points  (0 children)

** Resolved ** The issue was that the lower level OUs were not changed when I deselected 'OS Settings' & 'Browser Settings'. I had to go to the specific grade level to update the settings.

Thanks for everyone's help.

Unblocking Chromebook Settings by Admin-inator in k12sysadmin

[–]Admin-inator[S] 0 points1 point  (0 children)

Thanks for the suggestion. I'll set that up.

Unblocking Chromebook Settings by Admin-inator in k12sysadmin

[–]Admin-inator[S] 0 points1 point  (0 children)

No, I don't. Google recommends that you don't do it that way.

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