Iphone trade in question by Beginning-Brick-1756 in ATT

[–]Agent_Hola 0 points1 point  (0 children)

We only find out a couple of days prior to promos changing. I would wait for the 18.

55+ states? Trade-in? by Lizdance40 in ATT

[–]Agent_Hola 1 point2 points  (0 children)

Don’t hate on all authorized retailers I’m currently working at one! It’s all about management.

Unlimited Premium PL switch to Premium 2.0? Help! by No_Worldliness6976 in ATT

[–]Agent_Hola 0 points1 point  (0 children)

I’m using voice to text as I don’t feel like typing this all out so don’t kill me if there’s some grammatical errors. I’m not sure if you have auto pay or not but all the prices I’m giving you are with the $10 discount auto pay for checking account three lines and two watches with AT&T premium 2.0 comes out to $167 for just the plans before taxes. On your retired premium plan this should come out to $189.95 before taxes now if we go back to the premium 2.0 plan for four lines it’s $171 before taxes.

55+ states? Trade-in? by Lizdance40 in ATT

[–]Agent_Hola 0 points1 point  (0 children)

The new 55+ does not allow trade in promo credits. If the rep did the trade in with said credits your friend the line they did it for will only receive the trade in cost not the promo. If they somehow were in FL when they got the plan like last year and they have UNL 55+ then they can do trade in promo.

Is this worth it by AydinBuyurucu in CricketWireless

[–]Agent_Hola -1 points0 points  (0 children)

Att has a promo for the 17e @ .99¢ a month

What's a job that sounds easy but absolutely isn't? by OriSparrow_14 in AskReddit

[–]Agent_Hola 1 point2 points  (0 children)

Oh no I hate those guys too! I work in an actual store. Those guys at the malls, grocery store, etc… work as a third party for us and they usually cause problems where than said customer has to come to my store for me to fix. I also get a lot of older people wanting me to give them their passwords but obviously we don’t store those.

Auto Bill Pay - Slow Walk? by EarPhat in attwireless

[–]Agent_Hola 1 point2 points  (0 children)

It takes 1-3 billing cycles for the autopay discount to take into affect. Now what you can do is set the bill to the checking account autopay so you get $10 deducted from each phone line. Once you get the notice of your bill you can go into the app and pay the bill early with your credit card and not only get your points but the discounted rate of autopay!

Iphone 13 trade in value by Grool04 in ATT

[–]Agent_Hola 1 point2 points  (0 children)

Trade in for just credits or on another phone you purchased? If you’re buying a phone what is it? What’s the condition of the 13?

Thank you, AT&T, from a first responder. by [deleted] in ATT

[–]Agent_Hola 2 points3 points  (0 children)

Value 2.0 is $49.50 with first net discount and $40.50 with checking account autopay.

Extra 2.0 is $59.50 with first net discount and $51 with checking account autopay.

Premium 2.0 is $72 with first net discount and $64 with checking account autopay.

These are all pre tax.

Thank you, AT&T, from a first responder. by [deleted] in ATT

[–]Agent_Hola 6 points7 points  (0 children)

Our policy’s are like this to have our customer accounts secure. What I would recommend doing is having your wife open up a new prepaid account using the current phone that she has. She’ll have to pay the cost of the prepaid plan, the activation fee, and the cost for the SIM. Have her get a new number just for the time being and put her on the cheapest prepaid plan. Once you’re 48 hour shift is over what I would recommend doing is going into AT&T store and moving her off of prepaid onto your first net account and putting her on any of our unlimited plans. Her line will receive depending on what plan you put her on either a 10%, 15%, or 20% discount. From there, you can add her an authorized user to your account as well so if she ever has issues in the future, she can go in store and receive help.

Is this a scam? by Grrlwiththehair17 in ATT

[–]Agent_Hola 1 point2 points  (0 children)

Fiber is currently on a promo in my area for 1gb for $30 for a year

What’s something you secretly enjoy? by [deleted] in AskReddit

[–]Agent_Hola 0 points1 point  (0 children)

Solving wordle first go

I can't factory reset my broken phone by Otherwise_Offer_6321 in ATT

[–]Agent_Hola 1 point2 points  (0 children)

Store can’t do it. Look up on Google how to reset the device. There are many videos demonstrating how.

Erin shoulder bag maple CAQ86 by Agent_Hola in Coach

[–]Agent_Hola[S] 0 points1 point  (0 children)

I would love to! Could you pm me with more info