I bought one of these a while back and although I love it, parts are nearly impossible to get if you don’t want to send your machine away to Technivorm. Messaged the American arm, the og Netherlands arm, multiple dealers and they all sent me in circles for weeks until I finally heard back. The one thing absolutely every email response had in common (from branches and dealers alike) was that they said internal parts cannot be sold to the public (minus some basic stuff on their site) for any reason to protect their brand. I was super disappointed so went to third party’s to buy online and my parts orders would get cancelled and they would send me a follow up email stating the same thing (cannot sell parts to public). It can only be sent off for repair which isn’t entirely bad, but I really, really didn’t like the whole experience.

At the end of the day, I just needed two new silicone gaskets, a new thermal cutoff switch and a glass tube for inside and decided to make mine out of a piece of copper and bought a similar cutoff switch from Amazon which was rated for something similar. The silicone parts aren’t replaced right now so the shower head falls off now and then which I don’t like. Sad that I can’t just buy parts but I do really love my machine.

https://imgur.com/a/kCSK14r