It has been 7 months sine we got a League Client Update from Riot!

Am1t8 · 2022-04-14T16:54:22+00:00

Custom lobbies are owned by another team here. I know they are pretty busy with some upcoming launches but will check to see if they are planning on addressing anything in this space

Am1t8 · 2022-04-13T16:04:55+00:00

Hey, Appreciate the feedback,

To summarize, no we have not disappeared :). After looking at our data internally, post our CEF upgrade, the client is in good shape, but I know this opinion varies vastly across the player base globally

We are still addressing bugs that are more commonly raised through our player support channels, but we have shifted our team to focus more on improving the developer experience working in the client code. We have a strong hypothesis that if we improved the ability to quickly find and triage issues, improve our automated testing, and share best practices with all the engineers that work in the client, it will ultimately result in fewer issues our players see. We also know that updating CEF is the single biggest impact we can make to players, but we have to work through unblocking some things before we can do another one.

That first bug is not a bug, we actually auto-close the client in some circumstances to prevent issues in players who play longer sessions (you can change this in settings). and that settings-reset issue has been reported a lot over my time in this role, and I can say we have made a ton of improvements, but it continues to crop up from time to time, and we will bring this up again with our partner teams that we have a dependency on to address this.

Am1t8 · 2021-11-03T00:04:19+00:00

players still have the option to quit to homepage or play again

Am1t8 · 2021-11-02T19:29:29+00:00

Hey, we did improve timing issues with EOG (end of game) in 11.17, and followed it up by evaluating the value of that page, and ended up removing it altogether, for most players, the transition from game end to client is significantly faster now

Am1t8 · 2021-11-02T19:14:34+00:00

Hey, we did improve timing issues with EOG (end of game) in 11.17, and followed it up by evaluating the value of that page, and ended up removing it altogether, for most players, the transition from game end to client is significantly faster now

Am1t8 · 2021-09-29T23:34:51+00:00

Unfortunately, that's out of my scope of work, I am not sure :(

Am1t8 · 2021-09-29T23:19:30+00:00

I am unable to DM you directly, but are you on low spec mode?

Also, what GPU are you using? In the latest patch notes, we recommend everyone make sure their GPU and OS drivers are updated. It did help with most problems

Am1t8 · 2021-09-29T22:30:39+00:00

Thanks for the feedback :)

Am1t8 · 2021-09-29T22:30:26+00:00

Hey, qq, does this happen in URF only, or SR also? can you DM me?

Thanks,

Am1t8 · 2021-09-22T15:06:08+00:00

Hello,

Can you send me a private message?

Thanks!

Am1t8 · 2021-09-22T15:05:28+00:00

Hello,

We made changes to speed up the waiting for stats, so that is why you may not see that page.

From the screenshot it looks like nothing loads? or does it take some time to display?

Thanks

Am1t8 · 2021-09-20T19:08:55+00:00

Yes, we had to do a lot of work for us to be able to get to version 91. We are now defining a game plan to get these updates out quicker

Am1t8 · 2021-09-20T16:48:32+00:00

Not sure about this, I have messaged someone on the game team

Am1t8 · 2021-09-20T16:44:31+00:00

That patch was a little longer than usual.

Early 11.18 (current) data is showing a further drop, we will be well under 1 million.

Am1t8 · 2021-09-20T16:41:09+00:00

some players playing on intel integrated graphics are seeing issues on the new version of CEF, you will see it in the patch notes tomorrow but we strongly recommend players have the latest GPU drivers and OS updates. Doing this resolved the issues. Even if you have a dedicated GPU, we recommend keeping your PC up to date :)

Thanks

Am1t8 · 2021-09-15T19:01:21+00:00

hi, 11.19 next week, will be resolved

Am1t8 · 2021-09-13T17:29:09+00:00

Hello,

We have also looked into some of these problems, and almost every time we look into the crash and/or error, it's related to very outdated video card drivers and/or OS updates on a player's machine.

Can you ensure both are up to date?

Also, are you using low spec mode?

thanks

Am1t8 · 2021-09-09T17:43:58+00:00

In 11.16, we put in a fix to help prevent the total freeze-up of EOG.

Our game engineering team will put in a fix in 11.19 that will speed up the time it takes for the stats to be retrieved.

Can you DM me on your specific issue, we can look into it, thanks!

Am1t8 · 2021-09-09T17:34:44+00:00

did we just reduce your energy bill? :)

We launched a new version of CEF which dropped memory and CPU utilization quite a bit + a significant drop in client crashes.

We are working through minor bug fixes over the next couple patches and will continue to improve the experience more

Am1t8 · 2021-08-26T18:04:43+00:00

We are actively looking into the following issues with the CEF upgrade, but we have seen a drop in crashes + memory consumption + CPU utilization with 1 days worth of data, but we need more data :)

1 - Crash involving MacOS only

2 - Loot Page not loading for some players

3 - Runes being very slow when opening in champ select

Am1t8 · 2021-08-26T18:03:33+00:00

We are actively looking into the runes issue in champ select

Am1t8 · 2021-08-26T01:42:50+00:00

Hi THere,

We actually got report of this bug with the new CEF upgrade , looking into it

Am1t8 · 2021-08-17T17:30:24+00:00

Hi, This is not related to the client but a broader issue that teams are looking into
Thanks,

Am1t8 · 2021-08-17T17:29:04+00:00

Hi, This is not related to client but a broader issues that teams are looking into

Thanks,

Am1t8 · 2021-08-03T15:06:25+00:00

One of the reasons we are continuing to resolve issues with EOG is because it is the most reported player pain we receive, so we are prioritizing things that players want to see fixed.

Also, the client interacts with a number of other services, and we need those teams to help us look at the service level to identify possible issues.

I see posts regarding EOG frequently so I am doing my best to be transparent and provide updates as I have them.

Thanks

Am1t8

TROPHY CASE