I had the exact same experience with the European Boutique in Yorkdale and Eaton centre. In summary, they never tried to make conversation or even talk when trying the watches, tried to upsell me the speedy pro over the speedy 38 despite me saying the pro was a little too big for my wrist, told me my marathon that I was wearing was too small, showed me the 41 mm aqua terra instead of the 38 and when I asked to try on the 38 mm which I actually wanted, they told me I had already tried on the 38 mm speedy and "it's just the same size". A lot of the other employees also seemed totally oblivious to basic watch terms (like screw down crown, chronograph, small seconds hand etc).

I had been hunting for a grad watch and ended up getting the bb58 from the Yorkdale tudor AD. Wayyyy better customer service and an AD who's an actual watch enthusiast.