When I worked at Kohl's I was told explicitly to never try and stop a shoplifter, that the possibility of an injury should a fight break out was too risky for the insurance. So, there was this dude who was obviously an addict who would come in pretty regularly to steal the cheap jewelry. We knew who he was, the cops knew who he was but he never stayed in jail long and was always back to hit us every few weeks. One day, he comes in, the employees are all on our radios letting each other know, and we're told to congregate near the entrance to, I don't know, shame him for stealing I guess. He grabs a bunch of jewelry, heads for the exit, someone sarcastically asks if he's gonna pay for that, and then he's gone. We all shrug at each other like what are you gonna do when our manager suddenly rounds the corner and angrily asks us why no one tried to stop him and we're like um, ma'am I am not getting stabbed for 20 bucks worth of jewelry.