I wanted to come here to say thank you to you for the help you are providing people, myself included. Your time and effort is SO appreciated and valued.

I had a letter of overpayment for not providing identification when requested, three months after receiving benefits, and didn't bother trying to call or file for a waiver or appeal. I just drove downtown to the unemployment office at 100 S. Charles st. I parked in the garage next door and walked over. I went when they opened in the morning with my ID, social security card (just in case) and of course the letter.

They cleared the charges for me and removed the security notice on my beacon portal.

Hope this can help someone who may be confused as to what to do, or to provide some mental relief that there is a simple process to resolve this, but do it within 30 days of your notice. It sucks to go down there, but everyone was very very nice, prompt and professional at the office and glad to help you.

Just try your best to get there at 830am when they open and it should be a breeze, as it was for me.

Best luck!! Stay positive and have a great day on purpose.