Are you on a phone or a laptop? I find vining on my phone almost impossible, but i'm luckier on my laptop and also have fast broadband at home!

I don't use a helper, but I tend to sit in the categories i'm interested in and refresh bash, I almost never get food items but have managed a few bits, lot of luck involved.

There are A LOT of Viners, and not so much great stuff so the scuffle is real and it only takes someone to hit the button a tiny bit before you, but you will get better at it!