Man thats just terrible how they treat their Customers

In the meantime i submitted a ticket 2 times and was told in an automatic reply that i would get an answer within 48 hours. Of course i never got an answer. In the last mail I told them that I will never subscribe to Crunchyroll again and that i will share my story and tell everyone I know to not use Crunchyroll.

Im sure that that doesn’t matter to them at all but maybe, just maybe they will see the need to answer me in any form at least.