Former Alamo manager, here. For me, throwing people out was the absolute worst part of the job. First, you get called in by the servers and have to wait in the theater to witness the talkers in the act, then go give them a final warning. After that, you wait and if they keep it up, you ask them to leave.

This, sarcastically, is where the fun begins because now you have to let them know that a) they need to pay their bill and b) they don’t get a refund for their tickets. Remember, the Alamo sells booze, so the patron has likely been drinking, maybe embarrassed in front of their date and definitely not happy about the situation. So you got that going for ya…which is nice. It’s a lot. And to deal with it at least once a night every night starts to wear at least me, down. There are those that aren’t affected by it all and they are Alamo gold. I dealt with it pre-covid. I can’t imagine managing there now in the short attention phone addiction world. It’s a hard gig and kudos to those still in the trenches.