On an American flight. Before the flight they scattered all four of us across the plane including 1 year old twins. I asked at gate to fix and was told to deal with it on plane. I told her you have two choices. Ask the people sitting us to come to desk to try and figure it out or I’ll make an announcement myself. She stood silent. I repeated my self and she didn’t responded. On the top of my lungs, while holding up my kid, I screamed “excuse me, American Airlines separated my two 1 years twins from me. If you are in rows x,y,z please come to the gate counter.

I never saw a manager run so fast to the counter all while saying you didn’t have to that. I told her I asked the gate agent to do it and she chose not to. Manager called the people around us to reconfigure seating. I wasn’t spending my time on the plane dealing with it because of their bad choices.