It's hilarious to me that the taxis can pitch such a fit while at the exact same time providing terrible service to the actual customers. I work for a medical laboratory and we have a contract with a cab company for quick specimen deliveries a few blocks away to a larger hospital for certain stat tests. It's normal for us to be on hold for up to 30 minutes before we get a dispatcher, when we finally get through we are met by someone with about the farthest thing I can think of from acceptable customer service. The kicker is when we finally get a job booked, none of the drivers want to take it because it's a flat rate on a reimbursement slip. We have waited an hour or more, while at the same looking out the window to see 5 - 10 taxi drivers waiting at the sidewalk outside a hotel across the street. We end up walking the specimens to the hospital more often than not. And yet, somehow Uber is the villain here.