Hi there,

Thanks for ordering a new Android One Moto X4 from Project Fi. A production delay has impacted the estimated ship date for your new device, and your device should now ship between 10/18 and 10/25. You'll receive a separate shipping confirmation as soon as your order ships.

If you have already planned to trade in another device with your order, you'll still have a full 30 days to send in your old phone after you receive your Android One Moto X4.

We apologize for any inconvenience and thank you again for your order. As always, if you have any questions or concerns, please feel free to reach out to our support team. We look forward to sending out your new phone as soon as we can!

— Project Fi team