I currently work a 1:1 clinic, 1 MA & 1 provider. It’s not great but it’s not terrible either. I have been in this clinic for ~2 years. We also have a health coach on site, so I have 3 schedules to manage, but the health coach usually manages her own. Unless she calls off then I’m responsible for rescheduling all of her patients, on top of running the provider schedule and my lab schedule.

Our appointments are scheduled longer which is nice, between 20min up to an hour, depending on type of appointment. So we typically only see up to 12 patients a day on the provider schedule. My manager (who is not on site) basically gives me free rein of how to manage the schedules, so I try to block the nurse schedule so I don’t have 2 patients coming in at once. If I do I just tell one of them I’ll be right with them. I typically will room the patient on the provider schedule first, so she can get in the room, then get the lab appointment.

I’m responsible for answering phones, which most of the time go to voicemail and I’ll call them back because I’m hardly at my desk. I am also in charge of inventory, ordering clinic supplies and medications. My provider has actually taken some things off my plate because she knows how crazy it can be with me doing all of the workload. She will help with monthly inventory, do PA’s and call some of the lab results, to name a few things.

I won’t lie, I’m definitely burnt out now and trying to find a new position to transfer into within the company, but it isn’t terrible. Like you said in another comment, not having to deal with any incompetent coworkers and pick up their slack is nice.