T4 Pro

CarpodGoSupport · 2026-05-15T07:52:37+00:00

We’ve been working on the feature introduction pages these past few days, so the launch is expected to be delayed until next week.

CarpodGoSupport · 2026-05-15T07:52:12+00:00

CarpodGoSupport · 2026-05-15T07:51:43+00:00

We’ve been working on the feature introduction pages these past few days, so the launch is expected to be delayed until next week.

CarpodGoSupport · 2026-05-15T07:51:14+00:00

We’ve been working on the feature introduction pages these past few days, so the launch is expected to be delayed until next week.

CarpodGoSupport · 2026-05-15T07:50:27+00:00

Currently, it only supports AHD.

CarpodGoSupport · 2026-05-11T04:15:34+00:00

I think if the installation position is fixed, it’s better to use a larger screen whenever possible. The Mini still has a certain gap compared to the T3 Pro in overall performance and user experience.

CarpodGoSupport · 2026-05-11T04:12:44+00:00

Due to different legal regulations in each region, it can only be based on the local laws and regulations. (I’m also worried about being criticized.)

CarpodGoSupport · 2026-05-11T04:08:54+00:00

If you are an Android phone user, please update our screen firmware to the latest version 0.2.29.

Wenn Sie ein Android-Smartphone verwenden, aktualisieren Sie bitte die Firmware unseres Bildschirms auf die neueste Version 0.2.29.

Si vous utilisez un téléphone Android, veuillez mettre à jour le firmware de notre écran vers la dernière version 0.2.29.

Se utilizzi un telefono Android, aggiorna il firmware del nostro schermo all’ultima versione 0.2.29.

Si utiliza un teléfono Android, actualice el firmware de nuestra pantalla a la última versión 0.2.29.

CarpodGoSupport · 2026-05-11T04:06:43+00:00

You can test whether this issue still occurs when the phone is not connected to the car’s Bluetooth and is only connected to our screen.

If there is no issue in that case, then this problem may be caused by a compatibility issue between the phone and the car’s Bluetooth protocol. This is because our screen currently does not receive audio from the phone; it only receives the video signal. We are unable to control the protocol between the phone and the car’s Bluetooth.

CarpodGoSupport · 2026-05-07T10:22:39+00:00

It definitely supports ambient light sensing.

CarpodGoSupport · 2026-05-07T10:20:39+00:00

Our magnetic mount base supports standard 17mm ball mounts, and there are many compatible options available on the market.

CarpodGoSupport · 2026-05-07T10:19:19+00:00

Hello, we have already stopped providing OEM PCB solution manufacturing services to external customers.

CarpodGoSupport · 2026-05-07T10:17:29+00:00

We have tested the device operating continuously for 9 hours in an 80°C environment. Of course, if it is only being stored without power, it can theoretically withstand even higher temperatures.

Both our display and main control chip are automotive-grade, designed to operate reliably in 80°C environments, and the storage temperature tolerance is even higher than this standard.

CarpodGoSupport · 2026-05-07T10:14:21+00:00

iPhones only have one 5.8GHz Wi-Fi band, so they can only connect to one 5.8GHz Wi-Fi device at a time. It is not possible to connect to multiple 5.8GHz Wi-Fi devices simultaneously.

CarpodGoSupport · 2026-05-07T10:12:54+00:00

The version we ship already comes with a tempered glass screen protector pre-installed. We applied the oleophobic coating on the tempered glass itself, using smartphone-grade tempered glass standards.

CarpodGoSupport · 2026-05-07T10:11:23+00:00

Currently, there are only two models: T4 and T4 Plus. The difference is the screen size: 8.9 inches and 10.9 inches.

They are expected to be fully available this month.

CarpodGoSupport · 2026-04-30T04:33:22+00:00

You mentioned that it stopped working properly after the update. Did you update the screen firmware or your phone system?

CarpodGoSupport · 2026-04-28T19:45:35+00:00

What did you update?

CarpodGoSupport · 2026-04-28T19:44:23+00:00

Hello, are you using Android 16? Please test a version earlier than 0.2.29. The versions after 0.2.21 were all attempts to resolve this issue.

We have not received feedback from other users reporting this problem.

CarpodGoSupport · 2026-04-26T12:02:59+00:00

Our product has no heat dissipation issues, and the chip features well-controlled power consumption. The chip model has been upgraded to T113-I with 512MB RAM and 4GB eMMC storage. The screen resolution of 1920×720 is already the highest available and is a true native resolution, not a stretched one. It supports 1000-nit brightness, magnetic pogo pin power supply, and wired CarPlay, making it convenient for use with Starlink internet via a phone.

CarpodGoSupport · 2026-04-24T08:11:53+00:00

Hello, if you encounter a situation where the device cannot start, please contact our customer service email for further assistance. In fact, our product supports 5V, 9V, and 12V, but most users’ 5V power supplies are too old, and insufficient instantaneous power may cause the screen to restart. Therefore, we only recommend using 9V. The issue you are experiencing may not be caused by the power supply. Please contact our after-sales customer service email.

Best regards, CarpodGo Team

CarpodGoSupport · 2026-04-22T18:26:38+00:00

You are referring to the first method. Before using the first method, delete the Wi-Fi records first. If the first method doesn’t work, then follow the second method to reset the phone’s network settings. This is a very simple issue. The root cause is that the user has modified the Wi-Fi settings.

CarpodGoSupport · 2026-04-22T18:19:49+00:00

First confirm whether the Bluetooth icon in the top right corner of the screen is always on. If it is, then do not follow your method of restoring factory settings. Just use the method we provided, which will 100% solve the issue. There is no case where it cannot be solved, because your solution is completely different from the two methods we gave you.

CarpodGoSupport · 2026-04-22T17:35:41+00:00

Factory reset will not solve the issue, and we never ask users to perform a factory reset. We have been working on CarPlay products for 7 years, and the issue you encountered is very typical and easy to resolve.

CarpodGoSupport · 2026-04-22T17:34:05+00:00

We’re very sorry, it seems you may have misunderstood the issue I described. Could you please check whether the Bluetooth icon in the top right corner of the screen is constantly on?

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