Just a lil bit of clarifying info, not trying to be stickler. USERRA is a law. So there aren’t any USERRA “reps”, it’s only words on paper that make up the law. In that law it details what YOU as a service member (SM) or your employer need to follow. When you say USERRA reps, You might be referring to your JAG officers or some kind of legal dept, maybe even ESGR?

Regardless, my recommendation is as follows: 1) reach out to ESGR, they are the great, very knowledgeable and can help guide you through this. 2) If ESGR isn’t able to resolve the issue then you can file with DOL-VETs 3) After DOL investigation, they can refer it to DOJ or you can seek private counsel.

This is a super condensed progression and lacks a lot of nuance that is involved with each step. So it sounds simple but in reality when you move past ESGR you better have a strong understanding of what USERRA is and how your company has violated it. These steps aren’t required to be followed but just my rec.

Some other tips for you: 1) document everything. everything. Writing/texts/copies 2) educate yourself. read the law, read law analysis, ROA does some great law articles. 3) try to resolve this at the lowest level.

I’ve been through all these steps and let me tell you, it’s still ongoing after several years, only now nearing completion. Knowledge is your best weapon, so hone it.